This role serves as the primary Healthcare Compliance Officer for Thailand MedTech Business across all Business Units, leading and enhancing an effective Healthcare Compliance Program. It supports business objectives while ensuring compliance with applicable laws, regulations, industry codes, and company policies. The role combines strategic leadership, operational oversight, governance responsibilities, and people leadership to foster a culture of integrity, accountability, innovation, and continuous improvement.
Responsibilities
Serve as the designated Healthcare Compliance Officer (HCCO) for Thailand - MedTech
Lead the design, implementation, execution, and continuous improvement of the Healthcare Compliance Program
Ensure business activities are conducted in accordance with Johnson & Johnson policies, SOPs, guidelines, industry codes, and applicable laws and regulations
Act as a strategic partner to the SEA & Country Leadership Team and functional leaders on compliance-related matters
Represent Healthcare Compliance in Leadership Team, Compliance Committee, and other governance forums
Serve as the primary point of contact for internal and external stakeholders, including Third Party Intermediaries (TPI), regarding Healthcare Compliance matters
Provide day-to-day compliance advisory, guidance, and decision support to business partners and cross-functional stakeholders
Review and approve compliance-related activities, including HCP/HCO/Other Stakeholders engagements, educational grants, charitable donations, sponsorships, consulting arrangements, speaker programs, and other healthcare compliance transactions
Partner with business leaders to support strategic initiatives while proactively identifying and mitigating compliance risks
Participate in business planning discussions and cross-functional meetings to provide practical compliance solutions
Advise on emerging risks, new business models, digital initiatives, and organizational changes
Lead the development and execution of bi-annual Healthcare Compliance risk assessments
Develop and maintain risk mitigation plans aligned with regional and global Healthcare Compliance frameworks
Identify, assess, monitor, and escalate compliance risks as appropriate
Support monitoring activities, trend analysis, and effectiveness reviews to ensure key controls operate effectively
Lead corrective actions and remediation efforts arising from sensitive issues (SI), audits, monitoring activities, investigations, and risk assessments
Ensure appropriate documentation and audit readiness across all compliance activities
Lead the development, implementation, and tracking of Management Action Plans (MAPs)
Ensure timely execution, appropriate documentation, and sustainable closure of remediation activities
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Monitor effectiveness of corrective actions and recommend enhancements where necessary
Drive continuous improvement initiatives that strengthen the compliance control environment
Promote simplification, standardization, and automation opportunities where feasible
Lead governance of Third-Party Intermediary (TPI) due diligence activities, including risk assessment, monitoring, timely renewals, and ongoing oversight of third-party compliance risks
Identify compliance red flags and emerging risks, develop practical mitigation plans, and partner with business stakeholders to drive timely resolution and sustainable controls
Design and implement efficient procedures that support compliance objectives while enabling business effectiveness
Monitor and report Healthcare Compliance key performance indicators (KPIs) and program effectiveness metrics
Analyze compliance trends and identify opportunities to strengthen controls and operational performance
Support implementation of global, regional, and local compliance initiatives
Develop and execute annual/upon request Healthcare Compliance training and communication plans
Deliver targeted training programs focusing on key risk areas and business priorities
Support onboarding and continuous education initiatives to strengthen compliance awareness
Foster a culture of accountability, integrity, and ethical decision-making throughout the organization
Promote sharing of compliance best practices and lessons learned across functions and markets
Prepare and deliver Healthcare Compliance updates to Country Leadership Teams, Compliance Committees, and Regional Leadership
Develop executive presentations, dashboards, and reports highlighting risks, mitigation actions, program performance, and emerging trends
Influence and engage senior business leaders to strengthen ownership and accountability for compliance
Build strong relationships with internal and external stakeholders to support effective governance
Lead, coach, and develop managers and/or senior individual contributors within a matrix organization
Conduct meaningful performance and career development discussions
Provide ongoing coaching, mentoring, and performance feedback
Foster an environment focused on innovation, accountability, collaboration, and continuous learning
Develop talent pipelines and succession plans to support future organizational needs
Manage operational aspects of the team, including budget, performance management, resource planning, and compliance expectations
Partner with regional and global Healthcare Compliance teams to ensure consistency and alignment
Share best practices, lessons learned, and innovative approaches across markets
Support regional initiatives, audits, investigations, and compliance transformation programs
Collaborate with cross-functional partners to enhance operational efficiency and organizational effectiveness
Requirements
Bachelor's Degree required
Minimum 3-5 years of experience in Healthcare Compliance, Ethics & Compliance, Legal, Audit, Risk Management, Regulatory Affairs, or related fields
Demonstrated experience advising senior leadership and managing complex compliance risks
Proven experience leading compliance programs, investigations, audits, risk assessments, and remediation activities
Strong knowledge of healthcare compliance requirements, governance, and risk management
Ability to influence stakeholders and provide practical, risk-based advice
Strong English reading, writing, speaking, and presentation skills, with the ability to communicate effectively with senior management and regional stakeholders
Ability to drive process improvements, manage compliance programs, and deliver results efficiently
Proven ability to lead, develop, and motivate teams while fostering a culture of integrity and accountability
Nice to have:
Advanced Degree in Law, Business Administration, Finance, Accounting, Auditing, or related field
Experience within the pharmaceutical, medical device, life sciences, or other highly regulated industry
Previous people leadership experience
About the Company
At Johnson & Johnson, health is everything. The company's strength in healthcare innovation empowers it to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through its expertise in Innovative Medicine and MedTech, Johnson & Johnson is uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. As guided by Our Credo, Johnson & Johnson is responsible to its employees who work with it throughout the world, providing an inclusive work environment where each person is considered as an individual, respecting the diversity and dignity of employees and recognizing their merit.
