About the role
Contract: Healthcare
Location: Coventry**, CV2 2DX**
Hours of work: 37.5
Contract Type: Permanent
At ISS, we know that a clean and safe healthcare environment is essential to delivering excellent patient care. We're looking for an experienced and motivated Healthcare Cleaning Supervisor to join our team at University Hospital Coventry & Warwickshire (UHCW) and help maintain the highest standards of cleanliness across a busy healthcare setting.
Job Description
This is an excellent opportunity for a passionate supervisor looking to develop their leadership skills, gain experience in a complex healthcare environment, and progress their career within the facilities and cleaning sector.
Reporting to the Domestic Services Management team, you'll be responsible for overseeing the daily delivery of domestic services and leading a team of approximately 15-20 cleaning operatives per shift.
Key Responsibilities
- Supervising and supporting cleaning teams to deliver high-quality services across the hospital.
- Planning workloads, maintaining rotas, and arranging cover for absences and annual leave.
- Conducting quality inspections and ensuring cleaning standards are consistently achieved.
- Supporting recruitment, induction, training, performance management, and staff development.
- Maintaining accurate records, monitoring documentation, and departmental compliance.
- Managing stock requirements and raising requisitions for cleaning materials and equipment.
- Promoting health, safety, and infection prevention standards throughout the service.
- Providing hands-on support with cleaning duties when operationally required.
Professional and Personal Competencies/Qualifications
- Previous supervisory experience, ideally leading larger operational teams.
- Strong people management and communication skills.
- Good IT skills and confidence using Microsoft Office applications.
- A flexible approach to work and the ability to support frontline cleaning activities when needed.
- A commitment to delivering excellent customer service and maintaining high standards.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,
#aplacetobeyou,
#facilitiesmanagement
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
To find out more about what we do go here - https://www.uk.issworld.com/
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