About This Role
This Executive Director role serves as the senior leader responsible for the overall operations, financial performance, resident experience, regulatory compliance, and team member engagement of a large, multi-level senior living community with Assisted Living and Memory Care. It is ideal for an RCFE-licensed Executive Director, Assisted Living Administrator, Senior Living Administrator, or an accomplished General Manager from a luxury hotel, resort, country club, or hospitality environment who brings strong executive presence, business acumen, and a passion for service excellence. Supported by experienced Regional and Corporate partners, you will lead a sophisticated operation with responsibility for budgeting, occupancy, revenue performance, talent development, customer satisfaction, and operational excellence.
Responsibilities
- Provide strategic and operational leadership for a premier Independent Living, Assisted Living, and Memory Care community, ensuring exceptional resident experiences and outstanding business results
- Lead all aspects of community performance, including occupancy, revenue growth, financial management, budgeting, regulatory compliance, resident satisfaction, and operational excellence
- Recruit, develop, and inspire high-performing department leaders and teams while fostering a culture of accountability, engagement, hospitality, and service excellence
- Serve as the visible leader of the community, building strong relationships with residents, families, team members, healthcare partners, and community stakeholders
- Ensure compliance with all applicable state licensing requirements, RCFE regulations, company standards, and quality assurance initiatives
- Drive employee engagement, retention, succession planning, and leadership development across all departments
- Partner with the sales and marketing team to support occupancy goals, participate in prospect and family interactions, and represent Belmont Village within the local market
- Oversee the delivery of high-quality resident care, wellness services, dining, hospitality, and life enrichment programs that support resident wellbeing and quality of life
- Analyze operational, financial, and workforce metrics to identify opportunities, solve challenges, and drive continuous improvement
- Provide on-call leadership and oversight for a 24-hour operation, ensuring a safe, responsive, and resident-centered environment
Requirements
- Bachelor's Degree
- Active RCFE or Healthcare Administrator license in accordance with state regulatory requirements
- Knowledge of federal, state and local regulatory requirements as they relate to licensed Assisted Living and Memory Care communities and the ability to lead and operate within these guidelines
- Proven success managing a senior living community budget including labor, expenses and capital expenditures
- Minimum three years of comparable Executive Director level management experience in luxury healthcare or hospitality
- Flexibility to work weekends and evenings as the business need requires
- Consistent and reliable attendance
About the Company
At Belmont Village Senior Living, you'll find a distinctive blend of innovative, research-based programming, best-in-class care, and luxury hospitality. Belmont Village San Jose offers award-winning Independent Living, Assisted Living, and Memory Care in a vibrant environment where residents enjoy an exceptional lifestyle supported by highly engaged teams and personalized service.
