About This Role
This administrative role at East Houston Medical Center oversees operations, coordinates departmental activities, and supports the delivery of efficient, patient-centered healthcare services. The position works closely with clinical leaders and administrative teams to improve workflows, maintain compliance, manage resources, and support a positive experience for patients and staff.
Responsibilities
- Coordinate daily administrative operations and support hospital-wide workflows
- Work with department leaders to improve operational efficiency and service quality
- Monitor administrative procedures and help ensure compliance with healthcare regulations and organizational policies
- Assist with budget tracking, resource allocation, and operational reporting
- Support staffing coordination, scheduling, and administrative team activities
- Maintain accurate records, reports, and confidential documentation
- Help review performance indicators and identify opportunities for process improvement
- Coordinate communication among clinical teams, administrative departments, and leadership
- Support patient-service initiatives and help address administrative concerns
- Assist with audits, accreditation preparation, and compliance documentation
- Help implement updated policies, procedures, and operational improvement initiatives
Requirements
- Bachelor's degree in Healthcare Administration, Health Services Management, Business Administration, or a related field preferred
- Previous experience in healthcare administration, hospital operations, or medical office management
- Leadership or supervisory experience preferred
- Familiarity with healthcare regulations, patient privacy, and compliance procedures
- Strong organizational, analytical, and problem-solving skills
- Excellent written and verbal communication abilities
- Proficiency with Microsoft Office and healthcare administrative systems
- Ability to manage competing priorities in a fast-paced healthcare environment
- Master's degree or additional healthcare management credentials are an advantage for senior-level responsibilities
Benefits
- Medical, dental, and vision insurance, subject to eligibility
- Retirement savings options, subject to the employer's plan
- Paid time off and eligible leave benefits
- Professional development and leadership training opportunities
- Collaborative healthcare work environment
- Opportunities to contribute to operational improvement and patient-service initiatives
- 401(k)
- 401(k) matching