About This Role
The Health Information Technician IV plays a critical role in obtaining and processing necessary information for the health system's vital statistics requirements, particularly regarding birth and death certificates. This position requires coordination with various stakeholders, including the Medical Examiner and funeral home representatives, to ensure compliance with state regulations.
Responsibilities
- Prepare birth certificates by retrieving Birth Delivery Notification sheets, reports from Labor/Delivery, recording infants' names in the birth log, interviewing mothers to obtain information, and inputting the birth certificate information.
- Upload birth information to the State Vital Records Office in Raleigh, NC on a regular basis.
- Obtain information and prepare paperwork for deaths, including in-hospital deaths, stillbirths, medical examiner-related cases, and deaths occurring in the Emergency Department.
- Support the Medical Examiner by preparing death certificates and other essential paperwork.
- Assist bereaved families with information about releasing the deceased to a funeral home and explaining the associated paperwork.
- Coordinate the release of bodies with funeral directors and health system staff.
- Report and investigate problems, initiate corrective action, and advise the supervisor or department director of emergencies or matters requiring attention.
- Provide notary services for patients and families as part of the birth certificate process.
- Demonstrate knowledge of Erickson's developmental model and age-specific interventions.
- Be knowledgeable of and sensitive to the psychosocial, spiritual, and cultural needs of individuals.
- Manage workload effectively.
- Perform other duties as assigned.
Requirements
- Associate degree in Health Information Management or a related program, or equivalent work experience, education, or training.
- RHIT or RHIA certification preferred.
- Must obtain a notary public appointment within 30 days of completing the probationary period.
- Two years of acute care HIM or vital statistics experience preferred.
- Minimum of two years’ experience in customer service or public interaction.
- Good organizational skills and telephone etiquette.
- Proficiency in reading, writing, and speaking English.
- Ability to use word processing programs including Microsoft Windows.
- Typing speed of at least 50 words per minute.
- Ability to work with a variety of people in difficult situations.
Benefits
- Equal Opportunity Employer M/F/Disability/Veteran/Sexual Orientation/Gender Identity.
