This temporary role supports the Health Information Management (HIM) department of a growing nonprofit behavioral health organization. The technician will analyze medical record data, maintain electronic filing, and ensure the completeness and accuracy of documentation in the computerized medical record system. The position also assists the Health Information Manager with workflow procedures and researching state and federal laws for HIPAA-related policies.
Responsibilities
Organize medical record documentation for electronic sorting, scanning, and indexing
Review documents for completeness, correct identifiers, proper formatting, and accurate placement within client charts
Identify and help correct duplicate medical records, filing errors, and improperly categorized documentation
Process release-of-information requests and securely provide authorized records to clients, providers, managed care organizations, and other approved entities
Format, print, mail, fax, and electronically transmit medical records in compliance with HIPAA and applicable confidentiality requirements
Process incoming HIM emails, faxes, consents, treatment plan reviews, discharge summaries, and other medical documentation
Respond professionally to calls and emails from current and former clients, providers, and other external parties regarding medical records and release-of-information requests
Track document-processing activity and provide daily statistics to management
Research applicable state and federal regulations to help maintain accurate and current HIM and HIPAA policies
Analyze existing processes and assist with writing, documenting, and improving departmental workflows
Coordinate with other programs to troubleshoot documentation processes and improve staff productivity
Prepare and release records for audits, chart reviews, prior authorizations, subpoenas, and court orders in accordance with applicable laws
Collect and securely transport medical records from residential locations for quality review, processing, scanning, and importing
Coordinate the secure collection and destruction of confidential materials with the organization’s shredding provider
Upload and process electronic consents and assist with creating consent forms
Respond to internal support tickets related to HIM functions
Troubleshoot document-sharing systems and provide HIM, HIPAA, and system training to employees
Maintain the confidentiality and security of medical records, protected health information, and related equipment
Perform other Health Information Management duties as assigned
Requirements
Associate degree in Health Information Management from a CAHIIM-accredited college or program
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Tailored applications submitted
RHIT certification, or willing to obtain certification within 1 year of employment if/once offered permanent employment
Working knowledge of HIPAA, release-of-information requirements, and medical-record confidentiality
Strong computer skills, including demonstrated proficiency with Microsoft Office
Excellent attention to detail, organization, and accuracy
Ability to identify documentation errors and follow established correction or escalation procedures
Ability to manage multiple priorities and handle confidential, sensitive, or challenging requests professionally
Strong written and verbal communication skills
Excellent customer service skills when working with clients, providers, and internal staff
Ability to travel locally between program locations as needed
Ability to occasionally lift or move items weighing up to 25 pounds
Nice to have:
Previous experience with electronic health records, medical charts, scanning, or document indexing
Important Details
Schedule: 8 AM - 4:30 PM, Monday-Friday
Duration: Approximately 90 days, with potential to convert to permanent employment
About the Company
A mission-driven, growing nonprofit behavioral health organization in Tacoma.
CampusPoint helps college students and recent graduates find local entry-level jobs and internships in Oregon, Washington, Arizona and Texas areas.