Health Information Technician

About This Role

Organizing, reviewing, and maintaining patient medical records is the core of this full-time Health Information Technician I position. The role ensures accuracy, completeness, confidentiality, and timely access to essential healthcare information, supporting healthcare providers and maintaining compliance with medical records policies and regulatory requirements.

Responsibilities

• Organize, review, and maintain patient medical records to ensure accuracy, completeness, and accessibility
• Monitor and review the incoming fax inbox throughout the workday
• Route incoming medical records and documents to the appropriate clinical staff in a timely manner
• Collect paperwork from designated locations daily and accurately scan documents into the electronic medical record (EMR) system
• Review the laboratory inbox within the EMR and attach laboratory results to the appropriate patient records
• Contact designated healthcare facilities to obtain outstanding or overdue medical records in accordance with EAFHC policies
• Maintain accurate and organized electronic medical records to support continuity of patient care
• Process requests for medical records from healthcare facilities and other authorized requesting parties
• Verify that required medical record release authorization forms are properly completed, dated, and signed before releasing patient information
• Prepare and provide copies of medical records in accordance with EAFHC guidelines and applicable legal requirements
• Ensure medical record requests are processed accurately and within required timeframes
• Maintain accurate documentation of medical record requests, including their status and final disposition
• Protect patient confidentiality and safeguard sensitive medical information in accordance with HIPAA and organizational policies
• Participate in continuous quality improvement activities to support accurate and efficient medical records management
• Notify supervisors of unusual occurrences, patient complaints, or concerns requiring attention
• Follow established policies and procedures regarding incident reporting and patient confidentiality
• Maintain compliance with HIPAA, OSHA, corporate compliance requirements, and other applicable regulations
• Demonstrate professionalism, accountability, and excellent customer service when interacting with patients, coworkers, and outside healthcare facilities
• Maintain strong organizational skills and the ability to manage multiple responsibilities in a fast-paced healthcare environment
• Perform other duties as assigned

Requirements

• Knowledge of medical terminology
• Knowledge of commonly used concepts, practices, and procedures within the medical and dental fields