About This Role
The Health Information Specialist is responsible for the comprehensive management of medical records, encompassing recording, dissemination, and processing. This role involves meticulous attention to detail in handling documents, identifying errors, responding to information requests, and ensuring data quality for patient care and revenue cycle purposes.
Responsibilities
- Retrieve records and documentation from departments throughout the facility
- Reconcile documentation to ensure receipt of appropriate information for an accurate medical record
- Process records to prepare documentation for scanning or uploading, including assembly, paper clean-up, and removing unnecessary documents
- Scan and upload patient records using appropriate software and hardware
- Verify images to ensure clear and usable documents
- Accurately assign patient and form identification via bar-coded images or manual data entry into the electronic health record
- Greet and assist patients, staff, and others in the HIM customer service area
- Answer, route, and manage phone calls and voicemails in response to customer requests
- Serve as a health information technical liaison with customers
- Analyze electronic health records for quality, completion, and identify deficiencies in conjunction with regulatory and internal requirements
- Tabulate deficiencies and communicate to department or physician staff to resolve issues
- Abstract clinical, financial, and demographic data items into the electronic health record
- Monitor electronic record to completion
- Assist with patient identity edits, merges, and overlays within the electronic health record system to ensure record integrity
- Prepare birth certificate documents, meet with parents for clarification of items, enter data into the electronic state registry, and notarize paternity affidavits in accordance with state vital record requirements
- Maintain relevant productivity and quality standards for the position
- Adhere to all legal and ethical standards surrounding health information, including the Health Insurance Portability and Accountability Act (HIPAA) and other applicable state and federal laws
Requirements
- Ability to work the hours specified
- Visual acuity adequate to perform position duties
- Ability to communicate effectively with others, hear, understand, and distinguish speech and other sounds
Nice to have:
- 1-3 years previous health information management experience
Benefits
- Wide range of benefits to qualifying part-time and full-time employees
- Opportunities to help live balanced, healthy lives