Health Information Management Technician

About This Role

This night-shift post on the cardiac ward pairs patient care with mentoring new nurses. This position is responsible for compiling, processing, and maintaining medical records within NorthKey Community Care’s Electronic Health Record (EHR) system and paper records system in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements. This position is responsible for performing functions that support health information management and document imaging in a hybrid health record environment.

Responsibilities

• Respond to requests for copies of health records; ensure appropriate paperwork (HIPAA and 42 CFR Part 2 compliant release of information, consents, subpoena, etc.) is on file, and log details of requests for health information
• Practice minimum necessary doctrine; ensure that copies include only information that is requested and available to be released
• Obtain authorization from appropriate parties
• Process, store, and retrieve electronic health information
• Maintain and utilize a variety of health record indexes, storage, and retrieval systems, both paper and electronic
• Adhere to HIPAA and 42 CFR Part 2 policies and procedures and maintain strict confidentiality in matters of client information
• Ensure that client records are complete and accurate, and consistently work to reduce the number of data collection errors in the electronic health record
• Scan client documentation into the electronic health record as needed
• Prepare electronic data to submit for state reporting
• Process disability requests
• Pull paper charts as needed for record requests
• Process chart audits
• Mail certifications and/or deliver to the courthouse or attorney’s offices as needed
• Train staff on health information management procedures
• Answer phone calls in response to request inquiries, status of release, etc.
• Maintain knowledge and understanding of HIPAA, 42 CFR Part 2 regulations, and NorthKey’s Privacy Policies

Requirements

• High school diploma required
• One year of experience with medical records/health information is preferred
• Experience with electronic health records is required
• Previous experience in a medical office or healthcare setting is preferred
• Proficiency with medical office systems and electronic health records (EHRs)
• Strong knowledge of medical terminology and coding systems
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Excellent organizational and communication skills

Nice to have:

• An associate’s degree in health information management (or related field of study) is preferred