Health Coach

About This Role

This role is for a Health Coach who will use their health and wellbeing expertise to make a positive difference in people's lives. You will empower individuals with long-term health conditions to improve their physical health, mental wellbeing, independence, and quality of life, providing personalised, holistic, and evidence-based support. Many individuals may be seeking to enter, remain in, or return to employment, making an understanding of the relationship between health and work highly beneficial.

Responsibilities

• Conduct comprehensive initial assessments with referred participants to understand their health, wellbeing, and support needs
• Manage your own caseload effectively, maintaining regular contact with participants through telephone, video, and face-to-face appointments
• Develop personalised wellbeing and support plans that evidence progress and achievement of outcomes
• Deliver one-to-one and group-based interventions focused on health improvement, wellbeing, self-management, and confidence building
• Support individuals to better understand and manage physical and mental health conditions that may impact daily living and employment
• Provide advice, guidance, and coaching to enable participants to make positive lifestyle and behaviour changes
• Signpost and refer participants to appropriate statutory, voluntary, and community-based services
• Work collaboratively with wider healthcare, social care, and community services to ensure individuals receive holistic support
• Advocate for participants and support employers with reasonable adjustments, workplace wellbeing, and return-to-work planning where appropriate
• Build effective relationships with local Job Centre Plus, NHS services, GPs, mental health services, and community organisations
• Maintain accurate, confidential, and timely records in line with GDPR, professional standards, and contractual requirements
• Ensure safeguarding concerns, incidents, and risks are managed and reported appropriately
• Contribute to service quality improvement, innovation, and best practice initiatives

Requirements

• Recognised professional qualification in a health-related discipline
• Current professional registration where applicable (e.g. HCPC, NMC, BACP, BABCP, NCPS or equivalent)
• Minimum two years' experience delivering health, wellbeing or therapeutic interventions
• Strong understanding of physical health, mental health and wellbeing issues and their impact on daily functioning
• Ability to undertake holistic assessments and develop person-centred support plans
• Excellent verbal and written communication skills
• Strong organisational skills with the ability to manage a diverse caseload
• Good attention to detail and accurate record-keeping abilities
• Ability to work independently and as part of a multidisciplinary team
• Good IT skills, including Microsoft Office and client management systems
• Eligibility to work in the UK
• Home working facilities
• Driving licence and access to your own vehicle (preferred)
• Enhanced DBS (can be arranged at point of offer)
• Certificate of Higher Education (required)
• Registering body for your given field (required)

Nice to have:

• Experience working within community health, occupational health, employability or vocational rehabilitation settings
• Knowledge of welfare-to-work, employment support or government-funded programmes
• Experience supporting people with chronic health conditions, mental health conditions and/or neurodiversity
• Understanding of Access to Work, reasonable adjustments and workplace wellbeing
• Experience delivering remote health interventions and digital health support

Benefits

• Company contribution pension scheme
• Friendly and supportive team
• Career progression and ongoing professional development
• Induction training and ongoing support
• Opportunity to work from home
• Tenure and birthday bonus
• Access to a range of employee wellbeing and support services
• Opportunities to contribute to charitable initiatives
• Employee discounts and benefits
• Additional leave
• Company events
• Free or subsidised travel
• Health & wellbeing programme

Important Details

• Schedule: 37.5 hours per week, Monday to Friday
• Travel: required predominantly within the Black Country region and the surrounding areas for face-to-face participant contact, including a hub venue
• Locations: Dudley, Stourbridge, Halesowen

About the Company

The Better Health Generation is a community of thought-leading health professionals who are experts in work-focused health services. They provide individuals and organisations with access to high-quality, evidence-based, and cost-effective health solutions that support performance and deliver tangible results. They work within the Employability & Skills, Justice, Housing Associations, Education, Corporate, and Charities sectors.