Head of Sales Strategy & Operations

Who you are

• Possess over ten years of experience supporting Sales, Revenue Operations, Sales Operations, Business Operations, or Commercial Strategy teams within high-growth SaaS organizations, with global or regional sales exposure
• Demonstrate experience partnering with senior Sales leadership to translate business strategy into operational priorities, actionable plans, and measurable business outcomes through strong analytical thinking and sound judgment
• Show expertise in go-to-market planning, including forecasting, territory design, quota planning, sales analytics, pipeline management, organizational design, and revenue performance management
• Demonstrate proficiency in utilizing Salesforce, CRM platforms, spreadsheets, reporting tools, and sales technologies to improve planning, reporting, operational efficiency, and scalability
• Possess executive communication, presentation, and stakeholder management skills, with the ability to influence senior leaders and drive cross-functional alignment
• Demonstrate success leading cross-functional initiatives and collaborating with Finance, GTM Insights, Sales Enablement, Enterprise Systems, Marketing, HR, Legal, and Product teams to deliver operational excellence
• Possess certifications in Strategy, Business Analytics, Sales Operations, or Business Transformation from recognized institutions to enhance expertise and professional qualifications
• Hold advanced education in a relevant field or equivalent qualifications
• Hold qualifications or an educational background in Business, Economics, Finance, Communications, or a related field

What the job involves

• The Head of Sales Strategy & Operations serves as a strategic partner to Sales leadership, influencing go-to-market planning and execution across global sales organizations
• Translate business strategy, market insights, and operational data into actionable priorities, scalable processes, and measurable outcomes
• Drive sales productivity, improve forecasting and planning, optimize revenue performance, and enable teams to focus on the highest-impact opportunities
• The Sales Operations team partners closely with Sales leaders to design and execute strategies across territories, quotas, forecasting, pipeline management, and organizational planning
• The team brings together market insights, analytics, systems expertise, and cross-functional collaboration to create scalable operating models that improve sales effectiveness
• Working alongside Finance, GTM Insights, Sales Enablement, Enterprise Systems, Marketing, HR, Legal, and Product, the team drives operational excellence and supports sustainable revenue growth across all regions and market segments
• Partner with Sales leadership in EMEA and APAC to translate business strategy into operational priorities, execution plans, and measurable business outcomes
• Lead strategic planning initiatives across territory design, quota planning, account segmentation, headcount planning, capacity modeling, and sales organization design
• Drive forecasting excellence, pipeline management, performance reporting, and business reviews by leveraging data, analytics, and operational insights to support decision-making
• Collaborate with cross-functional teams including Finance, GTM Insights, Sales Enablement, Enterprise Systems, Marketing, HR, Legal, and Product to align planning, governance, and operational priorities
• Improve sales productivity by simplifying processes, standardizing operating practices, and driving adoption of scalable systems, automation, and sales technologies
• Establish and govern sales policies, operational frameworks, and planning processes to ensure consistency, compliance, and effective execution across the sales organization
• Lead strategic programs and transformation initiatives from planning through execution, defining objectives, success measures, and governance to deliver business impact
• Lead, coach, and develop a high-performing team of Sales Operations Business Partners, fostering collaboration, accountability, and continuous improvement

Benefits

• Work from home opportunities
• Retirement benefits
• My-Time-Off (MTO), an extended vacation policy
• Employee Stock Purchase Plan (ESPP) and Restricted Stock Unit (RSU) Equity Program plus Yearly stock grant for all employees
• Wellness and fitness reimbursement, wellness resources, Thrive Global wellness app, TaskHuman wellness coaching app
• Employee Assistance Program (EAP) including emotional support, financial resources and legal guidance
• Paid Parental Leave (both parents) 16 weeks paid leave (or statutory if more generous)
• Employer Matching of Charitable contributions up to $500 USD equivalent/year
• Annual Zoom Store Allowance
• Business Travel Accident Insurance