Head of Product

About This Role

This leadership role involves owning the product direction, strengthening the Product function, and shaping the evolution of a complex enterprise platform for an established Australian SaaS business. Reporting to the CEO, you will join the Senior Leadership Team to determine what the business builds and where it invests next, leading a small Product team and partnering with Engineering and Delivery to establish practices for growth. The role focuses on translating company strategy and vision into a clear, executable platform roadmap.

Responsibilities

• Lead and develop the Product function, building capability, clear accountability, and effective ways of working as the organization scales
• Own the evolution of reusable platform capabilities, including how they connect and support different customer requirements
• Translate business strategy into roadmap priorities, sequencing investment around customer value, commercial return, and delivery dependencies
• Use customer feedback, market demand, and product performance to guide decisions and measure outcomes
• Protect the shared platform from unnecessary customization while finding commercially sensible solutions to customer needs
• Partner with Engineering on architecture, technical constraints, and trade-offs affecting product direction
• Work closely with the CEO, translating vision into execution and constructively challenging decisions with evidence
• Resolve competing priorities across Product, Engineering, Delivery, and Commercial, contributing to company-wide decisions as an SLT member

Requirements

• Led a Product function within a B2B SaaS or enterprise platform business
• Demonstrated personal ownership of product direction, prioritization, and outcomes
• Ownership of a substantial, interconnected platform with multiple capabilities, integrations, dependencies, and varied customer needs
• Track record of developing product people and introducing practical frameworks for discovery, prioritization, and roadmap decisions
• Experience turning customer-specific requirements into reusable capabilities that create value across a wider customer base
• Commercial judgment demonstrated through adoption, retention, revenue, implementation efficiency, or other measurable product outcomes
• Enough technical understanding to discuss architecture and constraints, assess trade-offs, and work credibly with Engineering
• Close partnership with a founder or CEO, including examples of influencing direction and challenging priorities constructively
• Confidence to align senior stakeholders, make difficult decisions, and contribute beyond your own function

Nice to have:

• Experience with complex enterprise workflows or regulated environments
• Comfortable leading a small team, staying close to the detail, and building the function as the business grows

Benefits

• Opportunity to shape both an established platform and the Product function behind it
• Direct access to the CEO
• A voice in business strategy
• Clear mandate to improve how product decisions are made

Application Process

• Apply with a resume that shows the scope of the platforms you have personally owned, your leadership responsibilities, and the commercial outcomes of your decisions

About the Company

Our client is an established Australian SaaS business providing a configurable platform that supports business-critical workflows for enterprise customers.