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This senior leadership role defines and leads the overall delivery strategy, agile framework, business architecture, planning, governance, and quality framework for Energy Customer Solutions across the UK and Ireland. As a key member of the ECS IT leadership team, the Head of Delivery, Strategy & Quality provides strategic direction and executive leadership across the technology and change portfolio, managing approximately £30m in annual investment. The role ensures resources, funding, and delivery capability are focused on initiatives that deliver maximum business, customer, regulatory, and financial value, aligning investment decisions, delivery priorities, operating model choices, and operational objectives with business strategy and long-term organizational goals. It also owns the end-to-end ECS IT delivery operating model, including agile ways of working, portfolio governance, investment and resource planning, delivery standards, quality assurance, delivery health, performance reporting, modern engineering practices, and continuous improvement.
SSE's purpose is to make electricity clean, affordable, and available for all by developing, building, operating, and investing in electricity infrastructure and businesses needed in the energy transition. This includes electricity transmission and distribution networks, onshore and offshore wind farms, hydro-electric power, and flexible thermal generation. They also provide products and services for businesses and other customers. SSE plans to invest £33bn in critical electricity infrastructure by 2030. Their IT division powers growth across all SSE business areas by providing systems, software, security, expertise, advice, and day-to-day support in emerging technologies, data and analytics, cyber security, and more.
