Leading all Facilities Management (FM) functions is the core of this role, ensuring efficient, safe, and cost-effective accommodation, environmental, and support services across Mizuho entities in the UK and EMEA. The Executive Director will ensure compliance with FM standards and budgetary requirements, bringing strong commercial judgment to balance operational excellence, cost discipline, and long-term workplace planning. This role suits an effective communicator with strong stakeholder management and team leadership skills, who will lead and coordinate workplace and facilities initiatives in alignment with business priorities, governance, and cost objectives.
Responsibilities
Motivate, develop, and lead a team, building strong relationships with both internal and external stakeholders
Provide functional line management oversight of the EU-based Facilities Management team through the Head of Facilities Management EU, based in Amsterdam
Bring insight into ways to prioritise and manage demand to achieve the best use of team skills
Undertake staff appraisals and set deliverable objectives
Ensure the effective delivery of the full scope of FM services
Ensure compliance with primary office building FM related Lease conditions and liaise with the landlord as and when required to ensure a strong working relationship is maintained
Be accountable for the management of property related third-party suppliers, including engineering and soft services contractors
Ensure tender processes adhere to procurement procedures, with clarity of brief and accountabilities to ensure that the best value contracts are achieved
Set up clear SLAs with all suppliers to ensure optimum levels of service are achieved in support of the strategic and organisational goals
Oversee the development and delivery of plans for maintenance and development of property, from routine PPM to major renewal projects
Attend Executive and board/committee meetings when required, to represent FM and report on departmental activity
Devise, manage, and deliver the annual Facilities budget
Manage Department budget (operational and capital), remaining within budgets and participating in tracking and regular reporting in line with financial processes
Assess and forecast financial performance, including comparison of actuals to budget, consider outlook and manage activity to deliver agreed financial outcomes
Control and maintain the asset management databases
Drive cost management initiatives across facilities operations and real estate activities
Identify and deliver efficiency opportunities while maintaining appropriate service standards
Ensure robust financial governance over facilities expenditure, contracts and capital investments
Millions of jobs, with real people getting hired every day
200,000+
New jobs added daily
7,000,000+
Verified job listings
1,000,000+
Tailored applications submitted
Lead the planning and execution of the EU real estate strategy, ensuring alignment with business priorities, governance requirements and cost objectives
Develop workplace and occupancy plans to support business requirements across the UK and EMEA entities
Identify opportunities to optimise office footprint, space utilisation and facilities operating costs
Lead office-related projects including office moves, refurbishments, lease events and workplace improvement initiatives
Partner with local management of EMEA entities to identify opportunities for workplace optimisation, cost efficiency and effective utilisation of office space
Be responsible for Health & Safety of the main office building including sub-tenancies as detailed in the Health & Safety documentation
Ensure all members of team and external contractors comply with health & safety policies, procedures and regulations and take appropriate and reasonable care for the safety of colleagues and visitors
Ensure adequate testing of emergency procedures
Health & Safety management reporting at quarterly Health & Safety committees
Be responsible for the adherence to the interior design standards of the main office building
Ensure the upkeep of all visual standards within the building
Ensure that services are delivered to defined service levels and that customer satisfaction is maintained
Actively manage the accommodation requirements of the business, including all moves and churn
Maintain accurate departmental space utilisation records
Be the primary contact for all security related incidents and FM crisis controller
Manage the Company’s Business Continuity Site and all associated aspects
Liaise with FM counterparts in other Mizuho entities in London, EMEA and Head Office
Liaise with the FM project management team on major FM projects related to the main office building and any other Branch properties (e.g. Business Continuity sites)
Liaise with outsource providers, suppliers, government agencies, regulatory bodies and insurance brokers etc.
Be responsible for the main office building sub-tenant liaison
Requirements
Deep experience and knowledge of facilities and premises management in the UK and other countries
A professional qualification in or working towards a professional qualification in real estate and/or facilities management (RICS / IWFM) or equivalent
Strong commercial understanding of corporate real estate, workplace planning and facilities operations
Experience in multi-site facilities management within a regulated corporate environment
Cost control experience (organizational level experience is preferable)
Previous senior management experience, with some board level engagement, gained in comparable environments
Experience in delivering large capital building projects
Strong interpersonal skills, with the ability to influence and build productive relationships at all levels, internally and externally, with proven experience of leading, supporting and mentoring teams
Excellent interpersonal skills with proven ability to work collaboratively
Able to find pragmatic solutions and adapt to changing situations
Able to present information, verbally and in writing, in a clear, persuasive and concise manner to a wide range of stakeholders
Nice to have:
A qualification in health & safety (NEBOSH, IOSH)
Benefits
Discretionary bonus
Non-contributory pension
27 days’ annual leave
Core working hours
Virtual GP
Wellbeing benefits, including Mental Health Allies and First Aiders
Important Details
Work format: hybrid (office and home based)
About the Company
Mizuho offers fantastic progression opportunities and clear paths to promotion, and provides ample opportunity to affect change and help grow the business. At Mizuho, flexible ways of working are embraced when the role permits, offering different working arrangements like part-time, job-sharing, and hybrid working. The company is committed to supporting equality, diversity, and inclusion, and seeks to create a fully inclusive workplace, welcoming applications from all sections of the community.
