About This Role
Leading the development of the Securities Services business in Kuwait is the core responsibility of the Head of Custody. This role involves representing Citi with authorities and market regulators while ensuring a robust business model and high-quality service levels are provided to clients, driving business growth and profitability.
Responsibilities
- Create and execute a clear business strategy for the local business in alignment with the regional business strategy.
- Support business growth objectives, market share, and revenue targets while maintaining appropriate risk management discipline.
- Maintain close control over P&L and expenses.
- Pitch for new business prospects and sales opportunities, and envision new product offerings.
- Take end-to-end ownership and leadership for the delivery of custodial services, including operations.
- Interface and represent the Citi franchise with market regulators and industry forums.
- Build and maintain constructive relationships with internal stakeholders, including operations, corporate banking, treasury, compliance, and legal.
- Ensure delivery of robust service levels and high client satisfaction through service excellence programs, exploring opportunities for added services and efficiency.
- Stay close to market infrastructure (i.e., Boursa Kuwait, KCC) and promote initiatives to develop the market and attract foreign investments into Kuwait.
- Act as the first line of defense by monitoring and controlling business risk, managing internal and external audits, and owning action points and CAPs.
- Oversee business as usual (BAU) operations and act as the first escalation point.
- Monitor regulatory changes and their impact on the local franchise.
- Lead advocacy efforts with market regulators and ensure visibility of thought leadership.
- Oversee product manager responsibilities.
Requirements
- 8+ years of experience in Custody Services.
- Detailed understanding of Direct Custody and Clearing and Investor services in Kuwait.
- Experience dealing with local market infrastructure and regulators.
- Experience working across multiple products and geographies.
- Arabic speaking.
- University degree.
Benefits
Important Details
Application Process
- Please see the requirements listed above for application instructions.
About the Company
Citi employs approximately 219,000 dedicated people globally, providing financial institutions with access to a global network that enables growth, cost reduction, and risk mitigation. The company leverages its strength in capital markets to create value for clients across the investment value chain.
