Head of Cloud Infra & Network Planning & Operations

Are you ready to get ahead in your career?

• We want to empower you to turn your ambitions into achievements.
• We thrive in inclusiveness, diversity and embrace close collaborations for you to create impact for yourself and others.
• Together, we aim to bring the best of technology to help people, businesses and the nation to be ahead in a changing world.
• To realise our vision to become Malaysia’s leading converged solutions company, we are looking for a new talent to innovate and grow with us in a culture that values commitment, performance and possibilities.

Why does this job exist and why is it critical?

• Strategy, Architecture & Planning:

• Define and execute the network and cloud infrastructure strategy, aligned with IT and business roadmaps

• Lead infrastructure architecture, including network, compute, storage, cloud, and connectivity standards

• Oversee capacity planning, demand forecasting, and technology lifecycle management

• Drive migration and modernization initiatives (on‑prem → cloud, hybrid, multi‑cloud)

• Partner with enterprise architecture, cybersecurity, and application teams to ensure cohesive solutions

• Network, Cloud & Infrastructure Operations:

• Ensure high availability, performance, and resilience of network and cloud platforms

• Oversee operations of:

• LAN, WAN, SD‑WAN, Wi‑Fi, Internet, and telecom services

• Data center and hosting platforms

• Public cloud (e.g. Azure, AWS, GCP) and private cloud environments

• Establish and manage 24x7 operational support, incident, problem, and change management

• Own infrastructure uptime, performance SLAs, and operational KPIs

• Security, Risk & Compliance:

• Work closely with cybersecurity teams to embed security-by-design

• Ensure compliance with internal policies, regulatory requirements, and industry standards

• Ensure periodic assessment of vulnerability and timely vulnerability remediation

• Lead infrastructure aspects of disaster recovery, business continuity, and resilience testing

• Manage third‑party risks related to infrastructure providers and service partners

• Financial & Vendor Management:

• Own infrastructure budgets, forecasting, annual operating plan (AOP) derivation and cost optimization (FinOps)

• Drive cost transparency, chargeback/showback where applicable

• Manage strategic relationships with cloud providers, telcos, and system integrators

• Lead sourcing strategy derivation, contract negotiations, performance management of vendors

• Financial & Vendor Management:

• Own infrastructure budgets, forecasting, annual operating plan (AOP) derivation and cost optimization (FinOps)

• Drive cost transparency, chargeback/showback where applicable

• Manage strategic relationships with cloud providers, telcos, and system integrators

• Lead sourcing strategy derivation, contract negotiations, performance management of vendors

What’s next?

• Once you’ve applied online, our team will carefully review your application. Due to a high volume of applications, we appreciate your patience to allow for a fair and timely review process.
• Should you be shortlisted for the role, we will send you an invitation via email for a digital interview. You can also check on your application status by logging into your candidate account.

Maxis values diverse voices & people. We hire and reward our employees based on capability & performance — regardless of ethnicity, gender, age, education, religion, nationality or physical ability.