Hall Director - University Housing

The Hall Director oversees a residential community housing approximately 517–1,084 students and supervises a team that may include 8–22 Resident Assistants (RAs), an Assistant Hall Director (AHD), and Office Assistants. This role is responsible for staff selection, training, evaluation, and ongoing development. The Hall Director collaborates closely with facilities, housekeeping, and campus partners to ensure efficient operations and a positive residential experience.

The HD serves as a key leader in fostering a safe, inclusive, and engaging community while managing student concerns, administrative processes, and emergency response.

Staff Supervision & Development

• Select, train, supervise, and evaluate Assistant Hall Directors, Resident Assistants, and Office Assistants
• Provide ongoing coaching, feedback, and professional development opportunities for staff
• Facilitate regular staff meetings and training sessions
• Instruct sessions during the Resident Assistant Symposium as part of the RA selection process

Community Development & Student Engagement

• Develop and implement a comprehensive residence life program that promotes student learning and engagement
• Maintain a visible and approachable presence within the residential community
• Foster a sense of belonging through intentional interactions and programming initiatives
• Support students experiencing academic, personal, or interpersonal challenges

Student Conduct & Crisis Management

• Address student behavior concerns and enforces university policies
• Serve in an on-call rotation to respond to student crises and emergencies
• Provide appropriate follow-up, documentation, and referrals related to student incidents
• Support students in distress and connect them with campus resources

Operations & Facilities Management

• Collaborate with facilities, maintenance, and housekeeping staff to address building needs
• Ensure timely resolution of resident concerns and facility issues
• Participate in area coverage rotations for campus-wide support
• Maintain communication with housing administrative and finance units

Required Qualifications

• Education: A bachelor’s degree is required at the time of application.
• Knowledge, Skills, Abilities:
  • Ability to multi-task
  • Ability to communicate effectively both written and orally
  • Ability to work both independently and in a team environment
  • Skilled in training and supervising staff

Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.

Preferred Qualifications

• Education: Master’s Degree
• Experience: In Residence Life, counseling or related field

Work Location

Location: Onsite position located in Knoxville, TN

Compensation and Benefits

UT market range: MR08

Anticipated hiring range:

• Bachelor's degree $47,500
• Master’s degree $50,000

Application Instructions

To express interest, please submit an application with the noted below attachments. To be assured of full consideration, completed applications with all requested materials should be submitted fully.

• Resume
• Cover Letter
• List of 3 Professional References

About The College/Department/Division

The Division of Student Life is comprised of an outstanding group of professionals who create student-centered opportunities that contribute to a transformative Volunteer Experience. These opportunities allow students to grow their skills and knowledge outside of the classroom. From health and wellness to service and engagement, we provide opportunities where students exemplify the Volunteer Spirit, inspiring others to learn, lead, and serve.

Our departments provide essential services that support student success and future growth, fostering engagement, leadership, and wellness while enhancing belonging. Together, they create transformative experiences that help students achieve both academic and personal goals.