Gym Manager

About This Role

This managerial role oversees the daily operations of a premium fitness facility and leads a team, inspiring members to achieve their fitness goals. The position suits a dedicated individual with a passion for fitness and a drive for results.

Responsibilities

• Assist in managing day-to-day club operations, including overseeing front desk services and administration
• Drive membership sales and lead generation
• Deliver outstanding customer service and build relationships with members
• Ensure the facility is clean, safe, and running efficiently
• Support and assist personal trainers in delivering top-quality services
• Create a vibrant and motivating club culture
• Promote the club within the local community through outreach and marketing efforts
• Post and manage content on social media (training provided if needed)

Requirements

• Strong customer service, communication, and administrative skills
• Self-motivation with a passion for health and fitness
• Ability to work independently and as part of a team
• A proactive approach, contributing ideas and feedback to improve club operations
• Understanding of gym environments and fitness services
• Ability to multitask and manage time effectively
• Certificate III in Fitness (minimum)
• Current CPR/First Aid certification (or willingness to obtain)

Nice to have:

• Sales experience is highly advantageous
• Prior experience in a 24-hour gym is a plus, but not required

Benefits

• Free gym membership and associated perks
• A brand-new facility with top-of-the-line equipment
• Ongoing training and development
• Pathway to Ownership is possible, like many Stepz Fitness Managers have achieved (if interested)

About the Company

Stepz Fitness combines 24/7 gym access with functional group training under one roof.