This role involves the daily management and coordination of gym activities, overseeing the gym team, and ensuring the efficient running of the facility. The manager will also be responsible for member screenings, training, and promoting wellness initiatives.
Responsibilities
Daily manage and coordinate gym activities
Personalise one-on-one screening of gym members and employees
Provide one-on-one training for individuals with moderate to high risks, injuries, and rehabilitation needs
Manage the centre gym team and the facility in its entirety, taking responsibility for its efficient running
Complete all centre administration tasks and compile centre reports daily
Coordinate and set up centre events and promotions
Organise the covering of gym shifts where the manager performs a Wellness Initiator role
Conduct gym orientation, member assessments, and program prescription
Ensure the centre aligns with head office and corporate client strategies, such as events and promotions
Ensure the daily optimum functioning of the gym
Perform maintenance checks, preventative maintenance, and arrange services
Determine promotions and events to be run at the centres for optimum functionality
Ensure all promotional stock is ordered, picked up, ready for promotions from head office, and returned within 3 days after the event, unless an additional arrangement is made
Manage all marketing material, track marketing material, competitions, and winners, including submitting content briefs on time and distributing marketing through relevant channels by the designated deadline
Know the content of service level agreements between the company and the client and ensure adherence at all times
Conduct weekly meetings with team members to ensure successful delivery of all services
Set up weekly training to ensure all targets are met
Give daily group training classes
Set up and manage all sport clubs in the estate
Present monthly ideas on bettering the performance of the facility to management and attend monthly meetings at Head Office
Source and manage all group exercise instructors needed to run a successful group training schedule
Ensure all processes and procedures are completed correctly
Conduct checks on the centre gym team
Attend any company and/or client’s meetings
Report to the 1on1 Key Account (Relationship Manager) and indirectly to the corporate client’s wellness/HR Manager
Maintain regular gym team contact (weekly meetings, email, MOD Book)
Compile weekly and monthly reports
Set up bi-weekly sales drives
Millions of jobs, with real people getting hired every day
200,000+
New jobs added daily
7,000,000+
Verified job listings
1,000,000+
Tailored applications submitted
Compile sundry reports for all employees and submit them to head office monthly for payroll purposes, and ensure the access report for attendance is forwarded accordingly
Conduct Member Ignitions and referrals if needed (High Risk) according to the process flow
Conduct personal training if desired, as long as primary tasks and responsibilities are not negatively influenced outside of core working hours
Conduct basic group training during shifts (non-class budget classes)
Propose fitness activities in line with the health calendar and company wellness goals
Initiate, drive, and promote wellness activities in line with company wellness goals (e.g., 10% reduction in hypertension, obesity, cholesterol; 60% employee participation in wellness initiatives)
Actively recruit participation in fitness activities through marketing, walkabouts, communication, etc.
Constantly innovate, benchmark offerings against competitors, and recommend improvements
Ensure 50-75% gym attendance of members
Conduct a client satisfaction survey twice a year, consolidate results, present to management, and implement recommendations
Requirements
Management experience required
Must live in or around the Randburg area
Own laptop and transport with a working phone
Grade 12 or relevant NQF qualification
Sport management or similar qualification
Computer literacy: proficient in Microsoft Office
Minimum of 2-3 years of management experience (sport management preferable)
Minimum 2 years’ experience in the gym environment
Valid first aid and CPR certification certificates at all times during employment
Sound interpersonal skills
Sound organizational skills
Good written and spoken communication skills
Must be able to communicate in English, Afrikaans, or a vernacular language where applicable
Have initiative
Must be willing to go the extra mile
Excellent knowledge of company health and safety regulations
Excellent industry knowledge
Must be customer service oriented
Management and leadership skills
Time management skills
Good knowledge of company products and services offered