About This Role
Running the Small Group Personal Training (SGPT) gym is the core responsibility of the Gym Manager in Telford. The role involves coaching sessions, converting new enquiries into members, keeping members engaged, and managing the coaching team.
Responsibilities
- Follow up with new leads quickly by phone and book them onto the intro programme
- Convert intro programme clients into ongoing memberships
- Coach small group personal training sessions to a high standard
- Keep members engaged and reduce cancellations
- Manage and support the coaching team, including rotas and session cover
- Maintain client records, payments and memberships using management software
- Track weekly numbers (leads, trials, sales, members, cancellations) and use them to improve results
- Keep the gym clean, organised and well maintained, ensuring health and safety standards are met
- Organise member events and community activities to support retention and referrals
Requirements
- Level 3 Personal Trainer qualification
- Experience coaching group or small group sessions
- Proven sales experience, ideally selling memberships or personal training, with confidence on the phone and face to face
- Management or supervisory experience within a fitness environment (preferred)
- Organised, reliable and comfortable working to targets
- Good understanding of health and safety in a gym setting
- Able to work early mornings and evenings
Benefits
- Gym membership
- On-site parking
- Pay rise
Important Details
- Application deadline: Not specified
Application Process
- Apply through Indeed with your CV
- Shortlisted applicants will be invited to a short phone interview, followed by an in-person trial session at the gym
About the Company
The company operates a Small Group Personal Training gym, focusing on member engagement and growth.