About the role
Guest Experience Lead Snorkel Program - SEA LIFE Minnesota Ready to make a splash? 🌊 Join the team at SEA LIFE Minnesota as a Part-Time Guest Experience Lead for our Snorkel Program and help create safe, memorable, and truly unforgettable underwater experiences for our guests!
What You'll Do
- Lead engaging, safe, and memorable snorkel experiences from start to finish.
- Welcome guests, build their confidence, and demonstrate the proper use of snorkel equipment.
- Keep the Snorkel Program running smoothly and on schedule while monitoring guest safety and experience both in and out of the water.
- Share fun, accurate, and engaging information about Rainbow Reef, its animals, and their natural history.
- Deliver educational talks, Behind-the-Scenes tours, and aquarium interpretation that bring the exhibits and animals to life.
- Work collaboratively across touch pools and other guest-facing areas to create a seamless experience.
- Address guest questions or concerns with professionalism and a positive attitude.
- Maintain strong knowledge of aquarium exhibits, species, and program content so you can encourage curiosity and further learning.
- Help maintain the highest standards of health, safety, and guest service.
Qualifications & Experience What You'll Bring
- Current Open Water Dive or Lifeguard Certification.
- A fun, enthusiastic, and positive personality with a genuine passion for creating great guest experiences.
- Excellent communication and customer service skills.
- Confidence speaking to groups and engaging large crowds; public speaking experience is a plus.
- Ability to work independently while also being a strong team player.
- Reliable, punctual, and safety-minded.
- Flexible availability, including weekends (required).
- A love of animals, learning, and making a splash with guests! 🐠
Benefits 🎉 Benefits of Joining Merlin Entertainments! 🎉
🎢 Merlin Magic Pass: Free entry for friends and family to our amazing parks & attractions. 🎡
🏆 Recognition Programs and Rewards: Celebrate your achievements and hard work!
💼 401(k) Program: Save for the future with company matching contributions.
📚 Tuition Reimbursement Programs: Get support for further education and career growth.
🚀 Numerous Learning and Advancement Opportunities: Grow your skills and advance your career with us!
Ready to be a part of the magic? Apply today and start your adventure with Merlin Entertainments! 🌟✨
Pay Range USD $19.00/Hr.
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