About the role
About the role
Reporting to executive leadership, this position is responsible for operational coordination, contracts management, governance support, business reporting and cross-functional accountability across multiple studio locations. This is a senior management role suited to an experienced operations professional who enjoys driving structure, accountability, commercial discipline and organisational performance.
Key responsibilities
Operations Management
- Coordinate business operations across multiple locations
- Support implementation of business priorities and strategic initiatives
- Monitor action accountability and operational performance
- Identify operational risks and assist with mitigation planning
- Drive consistency across business processes and procedures
Contracts Management
- Maintain the company-wide contract register
- Administer client, consultant and supplier agreements
- Monitor contract obligations, milestones and renewals
- Coordinate contract reviews and amendments
- Maintain confidentiality and commercial records
- Identify, manage and escalate contractual risks
Governance & Business Reporting
- Prepare and maintain operational reports and dashboards
- Support management review meetings and governance processes
- Maintain records, registers and compliance documentation
- Monitor KPI performance and action completion
Systems & Process Governance
- Support administration and governance of operational business systems
- Assist with reporting integrity and data quality management
- Promote adoption of approved processes and procedures
- Support continuous improvement initiatives across the business
About you
- Minimum 5 years' experience in Operations Management, Business Management, Commercial Administration or Contracts Management
- Demonstrated experience managing contracts, compliance obligations or commercial documentation
- Experience producing management reporting, KPI dashboards and business analytics
- Strong stakeholder management and communication skills
- Advanced Microsoft 365 capability
- Excellent organisational and prioritisation skills
- Experience within architecture, design, engineering, construction consultancy or professional services environments
- Contracts management experience
- Governance, compliance or risk management exposure
- Project management, business management or contract management qualifications
- Experience supporting multi-office or international operations
About us
An award-winning boutique international hospitality design studio with operations across Australia and the Middle East. The business delivers hospitality, lifestyle, entertainment and destination projects for internationally recognised brands and independent operators.
Benefits
- Work with an award-winning international hospitality design studio
- Direct exposure to executive leadership
- Opportunity to influence operational performance and business growth
- Collaborate with teams across Australia and the Middle East
- Long-term career development opportunities within a growing business
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Questions, answered
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