Grocery Order Writer Buyer Inventory Replenishment

About This Role

This role involves ordering, replenishing, and merchandising grocery products, participating in the Whole Foods Market (WFM) program for purchasing and promotions, and monitoring inventory control. The Grocery Order Writer ensures a positive company image by providing courteous, friendly, and efficient service to customers and Team Members at all times.

Responsibilities

• Complete Order Writer training
• Replenish products through proper buying procedures
• Order perishable and/or non-perishable grocery products and maintain appropriate back stock levels
• Monitor and act upon open PO reports for both purchases and credits in an accurate and timely manner
• Control spoilage/shrink; participate in inventory and cycle counting
• Complete spoilage and all other inventory management processes, sampling, temperature, and sweep worksheets as required
• Ensure orders for product are timely and accurate to monitor inventory turns
• Oversee customer special order procedure
• Analyze and control product transfers, waste, and spoilage
• Support leadership in conducting inventories
• Maintain financial profitability by meeting and exceeding purchasing and sales targets
• Arrive to work station on time, appropriately groomed, dressed and ready to work; work all scheduled shifts and attend required trainings and meetings
• Provide excellent customer service, address needs of customers in a timely and effective manner and model suggestive selling techniques; answer phones and pages promptly and courteously
• Maximize sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product
• Follow and comply, or ensure compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices
• Maintain, or ensure maintenance of, a clean and sanitary working and shopping environment; maintain equipment in accordance with WFM cleanliness and safety standards
• Perform opening, mid, and closing duties as assigned; ensure accuracy of signs and pricing
• Immediately report safety hazards and violations
• Perform other duties as assigned by store, regional, or national leadership

Requirements

• Comprehensive knowledge of grocery products
• Working knowledge and application of all grocery merchandising expectations
• Ability to educate team on product knowledge and convey enthusiasm
• Strong basic math skills
• Knowledge and ability to use computer programs such as Microsoft Word, Excel, Outlook and ordering systems
• Strong to excellent communication skills and willingness to work as part of a team