This principal-level role focuses on ensuring that business and operational activities are conducted correctly, providing governance support to contribute to profitable and sustainable growth within the Corporate Solutions Division. It involves establishing and maintaining effective governance frameworks, policies, processes, and controls.
Responsibilities
Act as the primary governance lead for CSD, ensuring effective governance frameworks, policies, processes and controls are established, implemented and maintained
Interpret, assess and translate regulatory developments, industry guidelines and Group requirements into actionable business requirements
Lead the implementation and operationalisation of new regulatory requirements, ensuring timely compliance across all impacted functions
Provide strategic advice and guidance to the teams and stakeholders on regulatory obligations, governance requirements and emerging compliance risks
Drive governance awareness and foster a culture of accountability, ethical conduct and regulatory compliance throughout the division
Review and strengthen governance processes to ensure alignment with local regulatory requirements, AIA Group standards and industry best practices
Represent the division in governance, compliance and risk forums, committees and management meetings
Oversee the effective implementation and monitoring of compliance controls to mitigate regulatory and operational risks
Partner closely with Compliance, Risk Management, Legal, Data Privacy and other control functions to ensure consistent application of policies and regulatory requirements
Identify, assess, monitor and escalate key compliance and operational risks impacting the division
Lead and coordinate risk assessments, compliance reviews, control testing, quality assurance activities and gap analysis exercises
Monitor remediation activities and ensure timely closure of compliance issues, risk incidents and control deficiencies
Oversee the division's outsourcing governance framework, including annual outsourcing assessments and regulatory submissions relating to TPAs, APTBs, GI providers and other outsourced service providers
Ensure compliance with Data Privacy requirements by working closely with relevant stakeholders to maintain robust data governance practices
Provide oversight on departmental risk reporting, risk registers, control attestations and governance reporting to management and enterprise risk functions
Lead all internal and external audit engagements impacting the division, ensuring effective preparation, coordination and execution
Serve as the key liaison between auditors and business stakeholders during audit reviews
Establish mechanisms to monitor and track audit findings, management action plans and remediation activities to ensure timely closure
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Evaluate audit observations and identify opportunities to strengthen internal controls and governance practices
Drive continuous improvement initiatives to enhance control effectiveness, risk management and regulatory compliance
Oversee governance and compliance aspects relating to contractual arrangements, client agreements and business partnerships together with Legal
Provide guidance to business stakeholders on legal and contractual governance requirements
Ensure proper contract governance, record management and maintenance of agreement repositories
Monitor contractual obligations, approval processes and review cycles to ensure regulatory and legal compliance
Build and maintain strong relationships with internal and external stakeholders including Compliance, Legal, Risk Management, Internal Audit, Data Privacy Office, regulators and AIA Group functions
Coordinate and consolidate responses to regulatory consultations, reviews, surveys and thematic assessments
Support regulatory engagements, inspections and information requests by ensuring timely and accurate submissions
Facilitate effective communication of regulatory, governance and risk-related matters across the division
Influence stakeholders at all levels to ensure accountability and ownership of governance, compliance and risk obligations
Develop and present governance, compliance and risk dashboards, reports and insights to senior management and governance committees
Monitor key risk indicators (KRIs), compliance metrics and governance outcomes to support informed decision-making
Provide regular updates to divisional leadership on emerging regulatory developments, audit outcomes, risk exposures and compliance performance
Ensure reporting is accurate, timely and aligned with management and regulatory expectations
Lead and drive governance, compliance and risk-related transformation initiatives across the division
Manage cross-functional projects arising from regulatory changes, internal policy enhancements and Group initiatives
Identify opportunities to strengthen governance processes through automation, process improvement and enhanced controls
Champion best practices and continuous improvement initiatives to improve operational effectiveness and compliance maturity
Requirements
Development, governance and management of effective enterprise solutions and outcomes
Possess strong strategic, analytical, problem solving and decision-making skills, with high attention to detail
Proficient in Microsoft Word, Excel, and PowerPoint
Nice to have:
Knowledge in PowerBI or any data analytics tool
About the Company
AIA is focused on creating a healthier, more sustainable future for everyone, with an ambition of helping a billion people live Healthier, Longer, Better Lives by 2030. They aim to inspire meaningful connections with customers, partners, and other stakeholders, delivering purpose-led brand positioning and messaging.
