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German Speaking Senior CRM Consultant (Hybrid)

Ignite

RemoteFull timeMid levelPosted today
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About the role

Senior Technical Consultant – CRM (m/f/d) Location: Tübingen, Germany (Hybrid: up to 4 days/week remote)

Industry: IT Consulting & Software Solutions

Compensation: €51,000 – €72,000 gross p.a. + Company Profit-Sharing

Travel Requirements: Low travel (3–4 client visits per year within the DACH region)

About The Role We deliver high-impact software solutions that transform project management and customer relationship management (CRM). As a Senior Technical Consultant CRM, you will take full ownership of the technical implementation and architecture of our flagship CRM platform ( CAS genesisWorld ) for diverse client landscapes across the DACH region.

This role combines deep technical system administration with high-level customer consulting. Working in an award-winning "Great Place to Work" culture with flat hierarchies, you will bridges the gap between infrastructure setup, security consulting, and technical project leadership without high travel demands.

Key Responsibilities

  • Technical Project Leadership: Lead the technical delivery of CRM implementations, including project planning, system updates, risk management, and client stakeholder steering.
  • System Integration & Architecture: Connect CRM software into complex client IT environments; design and deploy custom interfaces, integrations, and tailored functions.
  • Infrastructure Management: Manage server and database requirements across Windows Server, MS SQL Server, Active Directory, and networking setups.
  • IT Security Consulting: Advise enterprise clients on access security, multi-factor authentication (MFA), single sign-on (SSO), firewalls, and backup/disaster recovery protocols.
  • Cross-Functional Collaboration: Partner closely with functional consultants and software developers to evaluate technical options and build scalable, future-proof solutions.

Requirements Must-Haves:

  • Technical Expertise: Hands-on experience with Windows Server administration, Active Directory, and MS SQL Server environments.
  • IT Infrastructure & Security: Solid knowledge of core network setups, security protocols (SSO, MFA, firewalls), and backup/recovery strategies.
  • Project Experience: Proven capability in leading technical integration projects, managing client expectations, and handling system migrations.
  • Language Skills: C1/C2 fluent German and B2 English proficiency with clear, customer-friendly communication skills.
  • Education: Degree in (Business) Informatics or an equivalent practical technical background.

Nice-to-Haves:

  • Knowledge of cloud/SaaS architectures (AWS, Azure) or Infrastructure-as-Code tools like Terraform.
  • Prior experience with CAS genesisWorld, enterprise CRM, or ERP system setups.
  • Basic scripting or programming skills.

What We Offer

  • Attractive Total Package: Competitive €51,000 – €72,000 base salary plus annual company profit-sharing.
  • Flexible Hybrid Setup: High autonomy with up to 4 days/week home office and minimal travel (3–4 visits per year).
  • Diverse Projects: Direct responsibility for complex setups across :140 client accounts without monotonous routine.
  • Top-Tier Workplace Culture: Certified "Great Place to Work" environment with strong team cohesion, open feedback, and individual growth opportunities.
  • Modern Equipment & Perks: Comprehensive IT setup, professional development budgets, and team-building events.

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