General Service Technician

About This Role

The General Service Technician performs basic routine vehicle repair and maintenance in line with company and manufacturer standards. This role delivers exceptional service to guests by communicating vehicle issues and proposed solutions, ensuring expectations for time and quality are met. The position is available for full-time or part-time work, based on business needs.

Responsibilities

• Accurately perform basic vehicle services and repairs effectively and efficiently in accordance with Monro standards of operation
• Perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation, and TPMS service and repair
• Perform lubrications, oil changes, basic maintenance (e.g.: bulb, wiper blade and filter replacements, etc.), battery testing, and installations
• Consistently complete Monro’s Courtesy Inspection process on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs
• Assist in inventory management to include pulling tires and parts, unloading and stocking inventory
• Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition
• Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety, and compliance procedures
• Test drive vehicles in accordance with Monro’s Road Test policy, including consistently utilizing our dedicated test drive routes, while observing all local traffic and safety laws
• Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards
• Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules
• Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.
• Perform other duties as assigned and required

Requirements

• High School Diploma or equivalent is preferred
• Automotive training including basic car maintenance and repair or the equivalent combination of education and experience

Benefits

• Performance-based incentives
• Paid vacation and holidays for Full-Time Teammates
• Reimbursement for ASE Certifications
• 401k eligibility immediately upon hire
• Direct Deposit
• Employee Discounts
• Healthcare, Vision, and Dental for Full-time teammates
• Employee Access Perks