About This Role
As a General Service Technician, you will embark on a rewarding career journey, servicing guests' vehicles to ensure top-notch quality work and exceptional guest experience. This entry-level position offers a pathway to career advancement through a comprehensive training program that provides certification in all services offered.
Responsibilities
- Promote teamwork to deliver on time and accurate guest care during all operating hours
- Demonstrate excellent guest service, including clear communication and feedback about guest vehicles
- Ensure that the service center is clean and presentable
- Provide guidance and mentoring to junior and mid-level automotive technicians
- Check and communicate oil levels to other teammates
- Ensure tire pressure for proper inflation
- Inspect and refill fluid levels as necessary
- Complete vehicle inspections
- Install new oil drain plugs and new oil filters
- Clean and lubricate fittings as needed
- Document all work performed on the repair order
- Report any safety issues immediately to management
- Maintain strict adherence to company policy on vehicle care and operation
- Perform various manual tasks for extended periods, including light and heavy lifting, standing, bending, and squatting
Requirements
- Must have at least 3 months of customer-facing experience (i.e., retail, food service, hospitality, etc.)
- Must be at least 18 years of age and legally authorized to work in the U.S. without company sponsorship, now or in the future
- Previous experience is preferred but not required
- Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals
- Effective communication skills to interact with guests and teammates
- Strong work ethic with a positive attitude; independently motivated, dependable, and a team player
- Demonstrates responsibility, attention to detail, and the ability to follow procedures, identify problems, and make sound decisions
- Physically able to stand for extended periods on hard surfaces, lift up to 50 pounds, and perform manual tasks including bending and squatting
- Willingness to work in varying temperatures, loud environments, and around exhaust fumes
- Availability to work a flexible schedule, including weekends and some holidays
- Commitment to adhering to all safety protocols and company policies
- Perform other duties as assigned
Benefits
- 401K plan with company match
- Biweekly bonus incentives (upon certification)
