General Office Clerk III

Position: General Office Clerk III

Job Summary

Alabama Power is seeking a highly organized and detail-oriented General Office Clerk III to provide advanced administrative and clerical support for daily office operations. The ideal candidate will play a key role in ensuring the efficient operation of the office by managing correspondence, maintaining records, coordinating meetings, supporting visitors, and performing a wide range of administrative functions. This position requires excellent organizational, communication, and computer skills, along with the ability to work independently in a fast-paced environment.

Key Responsibilities

• Provide advanced clerical and administrative support to ensure efficient office operations.
• Manage incoming and outgoing mail, packages, and deliveries while ensuring timely and accurate distribution.
• Perform accurate data entry and maintain records, spreadsheets, databases, and other business documentation.
• Organize and maintain filing systems, both electronic and paper, including scanning, photocopying, and document management.
• Welcome and assist visitors, vendors, and guests while maintaining a professional and customer-focused environment.
• Answer and direct incoming telephone calls, respond to inquiries, and route calls to the appropriate departments.
• Coordinate calendars, appointments, meetings, and events for management and staff.
• Order, receive, and maintain office supplies while monitoring inventory levels.
• Prepare reports, correspondence, spreadsheets, and presentations as needed.
• Maintain organized workspaces and ensure administrative records remain current and accurate.
• Support multiple departments by prioritizing administrative tasks and meeting deadlines.
• Handle confidential information with professionalism and discretion.
• Assist with additional administrative and clerical duties as assigned.

Required Qualifications

• High School Diploma or GED required.
• Associate's degree in Business Administration or a related field is preferred.
• 3–5 years of administrative, clerical, office support, or customer service experience.
• Experience in data entry, office coordination, or administrative support.
• Strong computer proficiency with Microsoft Office applications.

Required Skills

• Proficiency in:
  • Microsoft Word
  • Microsoft Excel
  • Microsoft Outlook
  • Microsoft PowerPoint
• Strong data entry and database management skills.
• Excellent organizational and time management abilities.
• Strong verbal and written communication skills.
• Professional telephone etiquette and customer service skills.
• Ability to manage multiple priorities in a fast-paced office environment.
• Strong attention to detail and accuracy.
• Ability to maintain confidential information.
• Self-motivated with the ability to work independently.
• Excellent interpersonal skills and ability to collaborate with multiple departments.
• Strong problem-solving and decision-making skills.
• Ability to prioritize work with minimal supervision.

Preferred Qualifications

• Previous experience supporting utility, engineering, construction, or corporate office environments.
• Experience coordinating meetings, calendars, and office events.
• Knowledge of document management and electronic filing systems.
• Experience managing office supply inventory and vendor coordination.
• Experience with enterprise databases or business applications.

Work Environment

• Office environment.
• Primarily seated work with frequent computer use.
• Occasional lifting of office supplies and packages.
• Frequent interaction with employees, customers, vendors, and visitors.

Key Competencies

• Administrative Support
• Office Administration
• Data Entry
• Records Management
• Document Control
• Customer Service
• Communication Skills
• Time Management
• Organization & Planning
• Multitasking
• Attention to Detail
• Problem Solving
• Professionalism
• Team Collaboration
• Microsoft Office Suite
• Calendar & Meeting Coordination
• Inventory & Office Supply Management