About This Role
The General Manager, Sales Operations Manager will lead a youth development and fitness organization, overseeing daily operations, driving sales growth, and building strong community connections. This role is ideal for a motivated professional who excels in relationship-building, team leadership, and is inspired by helping kids build confidence and healthy habits.
Responsibilities
- Oversee daily operations to ensure a positive, safe, and energetic environment for both families and staff
- Lead business development efforts through outreach, community involvement, and membership growth initiatives
- Manage key financial metrics, including budgets, KPIs, and overall profitability
- Recruit, train, and coach a high-performing team to deliver excellent service and programming
- Build strong connections with families and community partners, serving as the friendly, reliable point of contact
- Occasionally assist with youth programming or classes to maintain a hands-on understanding of the business
Requirements
- 5 years of proven sales experience with consistent achievement of goals
- A genuine passion for working with children and helping them thrive
- Prior leadership or management experience required
- Exceptional communication and interpersonal skills, with the ability to inspire and motivate others
- Comfort working in an active, fast-paced setting that requires physical movement and hands-on engagement
- Technically proficient with CRM databases, Google Workspace, etc.
- CPR certification (or willingness to obtain)
Nice to have:
- Background in child development, physical education, or fitness
Benefits
- Competitive pay structure with performance-based incentives
- The chance to build and lead your own team within a mission-driven organization
- Meaningful work that positively influences kids’ lives every day
- A lively, supportive, and fun work environment where your leadership truly matters
- Flexible schedule