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General Manager - HR & IR

CIEL HR

RemoteFull timeMid levelPosted today
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About the role

We are hiring General Manager HR, IR for a leading manufacturing company based out of Bhavnagar, Gujarat.

Role Purpose

The Head HR, IR, Admin & Security will act as the senior-most HR leader at the plant and will be accountable for building a disciplined, compliant, productive and engaged work environment. The role will provide strategic and operational leadership across human resources, industrial relations, administration and security, with strong emphasis on union management, long-term settlements, change management, statutory compliance and site discipline.

Key Result Areas

  • Human Resources: Lead the end-to-end HR agenda for the site, including manpower planning, talent acquisition, onboarding, performance management, capability building, employee engagement, succession planning and HR policy implementation.
  • Industrial Relations: Maintain harmonious industrial relations, manage unions and workmen representatives, handle grievances, lead collective bargaining, and ensure timely and effective closure of long-term settlements.
  • Administration: Oversee plant administration, facilities, canteen, transport, housekeeping, welfare amenities, vendor management and employee services to ensure smooth plant operations.
  • Security: Lead site security governance, access control, incident prevention, crisis response coordination, asset protection and alignment of security processes with business requirements.

Key Responsibilities

HR Leadership

  • Partner with the plant leadership team and Corporate HR to translate business priorities into people plans.
  • Drive workforce planning, recruitment, retention and capability-building initiatives for permanent, contractual and managerial workforce.
  • Ensure effective implementation of HR policies, systems, processes and governance standards across the site.
  • Build leadership capability, employee connect and a strong performance culture at the plant.
  • Lead employee engagement, communication forums, welfare initiatives and culture-building interventions.

Industrial Relations and Union Management

  • Manage relationships with unions, workmen representatives, labour authorities and other external stakeholders to ensure constructive and peaceful industrial relations.
  • Lead preparation, negotiation, signing and implementation of long-term settlements, wage agreements and productivity-linked arrangements.
  • Handle grievances, disputes, disciplinary matters, domestic enquiries, conciliation proceedings and labour court matters in coordination with legal counsel where required.
  • Proactively identify IR risks and develop preventive strategies to avoid work disruption, unrest or productivity loss.
  • Ensure consistent shop-floor communication, employee counselling and structured engagement with workmen.

Change Management

  • Drive change management initiatives relating to productivity improvement, cultural transformation, organisational restructuring, automation, digitisation and process discipline.
  • Partner with business leaders to assess people impact, build communication plans and manage stakeholder readiness for change.
  • Support implementation of new policies, systems and operating practices while ensuring employee acceptance and continuity of operations.

Statutory Compliance and Governance

  • Ensure full statutory compliance under applicable labour, employment, factory, contract labour, social security, welfare, standing orders and industrial relations laws.
  • Monitor compliance by contractors, vendors and service providers, including records, licences, registers, returns, payments and audits.
  • Maintain readiness for internal, external, government and customer audits related to HR, IR, admin and labour compliance.
  • Ensure timely liaison with labour department, factory inspectorate, local administration, police and other statutory authorities.

Discipline, Administration and Security

  • Establish and maintain discipline across the site through fair, consistent and legally compliant processes.
  • Oversee plant administration including canteen, transport, housekeeping, guest house, facilities, employee welfare, events and general services.
  • Ensure effective security operations including gate management, access control, material movement, visitor management, incident reporting and emergency support.
  • Coordinate with EHS, operations and security teams for emergency preparedness, crisis management and protection of people, property and business assets.

Candidate Profile

  • MSW, MLW, MBA HR or any other full-time two-year Master’s course in Human Resources / Industrial Relations / Personnel Management / Labour Welfare or equivalent; law qualification will be an added advantage.
  • Around 25 to 30 years of overall experience in HR, IR, Administration and/or Security, preferably in a large manufacturing or plant environment with a unionised workforce.
  • Strong experience in a large manufacturing / plant environment, preferably with exposure to unionised workforce and high-scale operations.
  • Demonstrated experience in handling unions, collective bargaining and successful signing and implementation of long-term settlements.
  • Sound knowledge of labour laws, statutory compliance, disciplinary procedures, contract labour management and plant administration.
  • Proven ability to influence senior stakeholders, manage complex IR situations and lead change in a large site environment.

Key Competencies

  • Strategic HR leadership and business partnering
  • Industrial relations maturity and negotiation capability
  • Union handling and stakeholder management
  • Change leadership and organisational effectiveness
  • Statutory compliance orientation and governance mindset
  • Decision-making, problem solving and conflict resolution
  • High integrity, discipline orientation and ability to operate under pressure
  • Strong communication, influencing and team leadership skills

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