About This Role
Leading a Burger King franchise team is the core of this General Manager role, delivering exceptional guest experiences, developing strong teams, and driving operational excellence. The role suits a motivated leader who thrives in a fast-paced environment and is passionate about people, service, and results.
Responsibilities
- Lead and motivate the restaurant team to deliver excellent customer service
- Oversee daily operations, ensuring efficiency, cleanliness, and food quality
- Manage staffing, training, scheduling, and performance
- Control inventory, food costs, and labor to maximize profitability
- Handle cash management, budgeting, and financial reporting
- Maintain compliance with company policies and health/safety regulations
- Resolve customer concerns promptly and professionally
- Oversee daily restaurant operations to ensure efficiency and profitability
- Hire, train, and motivate staff, fostering a positive and high-performing team culture
- Maintain food quality, safety, and cleanliness standards at all times
- Manage inventory, ordering, and cost control to minimize waste and maximize profit
- Develop and implement strategies to increase sales and improve guest satisfaction
- Handle financial management tasks, including budgeting, payroll, and reporting
- Ensure compliance with company policies and health/safety regulations
- Communicate regularly with franchise ownership and upper management
Requirements
- Previous experience as a Restaurant Manager, Assistant Manager, or Shift Supervisor in quick-service or casual dining
- Strong leadership and communication skills
- Ability to manage a team in a fast-paced environment
- Customer service–focused with a drive for results
- Knowledge of food safety and sanitation procedures
- Flexible availability, including nights, weekends, and holidays
- Proven experience as a General Manager or Restaurant Manager in quick-service or fast-casual dining
- Strong leadership, communication, and organizational skills
- Knowledge of restaurant operations, financial management, and food safety standards
- Customer-focused, results-driven, and able to thrive under pressure
- Must pass a federal background check
- Flexible schedule, including nights, weekends, and holidays
Nice to have:
- Experience in brands such as Burger King, Chick-fil-A, Starbucks, Popeyes, Panera Bread, McDonald’s, Taco Bell, or In-N-Out Burger
- Experience in roles such as Shift Lead, Shift Supervisor, Assistant Manager, or General Manager with brands like Burger King, Chick-fil-A, Starbucks, Popeyes, Panera Bread, McDonald’s, Taco Bell, or In-N-Out Burger
