General Manager

About This Role

Leading from the front, the General Manager hires and develops great people, builds a winning culture, and runs a strong business. This role is for a leader who is committed to Cultivating a Better World while sharpening their leadership and operations skills. If building teams and growing a business excites you, this opportunity offers significant career growth within a fast-growing restaurant company.

Responsibilities

• Be guest obsessed – uphold top-notch standards of excellence and hospitality
• Ensure speed of service, accuracy, and a positive guest obsessed experience
• Be responsible for the full employee lifecycle, including recruitment and hiring, people processes and performance management
• Train and develop crew members, shift leaders, and Apprentices, utilizing Chipotle’s training tools and resources
• Direct team members to deliver accurate and on-time digital orders
• Be accountable for the day-to-day operational business of your restaurant (creating and managing a schedule, P&L control and management, sales-forecasting, recruiting and interviewing)
• Ensure the dining room remains clean and the restaurant is always guest-ready
• Uphold food safety, operational, and compliance standards
• Be accountable for the overall financial success of the restaurant, achieving annual sales & cash flow plan
• Work a schedule that includes lunch, dinner, and weekend shifts to provide leadership across all hours of operation

Requirements

• A Guest Obsessed passion for hospitality
• Friendly and enthusiastic attitude
• Genuine enthusiasm for people development and leading others
• Previous restaurant management experience required, including scheduling, P&L management, food safety, sales forecasting, and recruiting
• A creative approach to marketing and driving sales (fundraisers, community engagement, etc.)
• Ability to stand and walk around the restaurant for 10 hours a day
• Ability to lift 50lbs./25kgs.
• Ability to work in a fast-paced kitchen environment and interact with customers
• Strong communication with the Chipotle team and customers

Benefits

• Medical, dental, and vision insurance & retirement savings plan
• Quarterly bonus program
• Opportunities for people development bonuses
• Tuition assistance (subject to eligibility requirements)
• Career growth
• Paid time off
• Holiday closures

About the Company

Chipotle Mexican Grill, Inc. is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. Its employees are passionate about providing a great guest experience.