About the role
About Us:
Blue Sky Hospitality Solutions is a fast growing hospitality company with over 60 hotels, committed to delivering exceptional guest experiences and results. We operate a portfolio of hotels across various brands, including Hilton, Marriott, Hyatt and IHG.
The Opportunity:
We are seeking a dynamic General Manager with Hilton experience to lead the team at our Hilton Garden Inn. The ideal candidate will be a hands-on leader who has a measurable track record and a passion for delivering exceptional results.
Key Responsibilities:
- Provide strategic leadership and direction to all hotel departments - Front Desk, Housekeeping, Sales, Food & Beverage, and Maintenance.
- Ensure exceptional guest satisfaction by being a visible leader and ensuring guest service quality, cleanliness and fiscal controls throughout the property.
- Develop and implement operational policies and procedures to drive change.
- Hire, train, and supervise department managers and staff, fostering a positive work environment and promoting teamwork and collaboration.
- Monitor financial performance, including topline, budgeting, forecasting, and cost control measures.
- Cultivate relationships with corporate clients, travel agencies, and local businesses to be the hotel of choice.
- Participate in revenue calls.
- Oversee brand sales and marketing initiatives, including digital marketing campaigns, promotions, and guest loyalty programs.
- Maintain compliance with all Hilton brand standards, as well as local, state, and federal regulations.
- Handle guest inquiries, concerns, and complaints in a professional and timely manner, ensuring resolutions that exceed expectations.
Qualifications:
- Bachelor’s degree in Hospitality Management, or related field (preferred).
- Minimum of 7 years of experience in hotel management, with at least 2 years in a General Manager or Assistant General Manager role.
- Proven leadership skills with the ability to inspire and motivate a diverse team.
- Strong business acumen and financial management capabilities.
- Excellent communication, interpersonal, and problem-solving skills.
- Proficiency in OnQ or PEP is a must.
- Flexibility to work based on need and the business.
Benefits:
- Competitive salary commensurate with experience
- Health, dental, and vision insurance
- 401k
- Paid time off and holiday pay
- Career development opportunities within the Company.
Join our team and become a part of the Blue Sky family, where your passion for hospitality and dedication to excellence will be recognized and rewarded!
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