General Manager

About This Role

General Managers at Domino's Pizza oversee the entire operation of a store during their shift, ensuring efficient service and high standards. This role is ideal for individuals with restaurant management experience and a passion for leading a team in a fast-paced environment.

Responsibilities

• Control costs and inventory
• Manage cash
• Handle customer relations
• Staff and schedule employees
• Ensure store cleanliness and organization
• Manage food quality
• Conduct marketing and promotional activities
• Set an example for the team by following company policies and maintaining high standards
• Ensure a positive customer experience
• Operate equipment and ensure safety protocols are followed
• Stock ingredients, prepare products, and clean work areas
• Process phone orders and handle inventory management
• Perform regular facility cleaning
• Deliver pizzas and promotional materials within a designated delivery area
• Navigate through various terrains, including multi-story buildings
• Use a map or GPS to find customer locations and handle multiple deliveries during a shift
• Transport pizzas and drinks during deliveries, including climbing stairs
• Navigate the delivery area safely and efficiently
• Move regularly between the store, vehicle, and delivery locations
• Manipulate tools such as pizza cutters and peels
• Use technology, including computers, phones, and calculators

Requirements

• Experience in the restaurant industry
• Ability to manage a team and operations effectively
• Strong communication skills (both verbal and written)
• Ability to multitask in a fast-paced environment
• Ability to follow procedures and ensure the team does the same
• Strong math skills (addition, subtraction, multiplication)
• Ability to make change and process transactions accurately
• Ability to use a computer and touchscreen for order entry
• Navigational skills to find delivery addresses
• Strong motor coordination for fast-paced tasks
• Good vision for driving, including far vision and night vision
• Valid driver’s license
• Safe driving record
• Access to an insured vehicle

Benefits

• Opportunities for growth and long-term career development
• Flexible schedules
• On-the-job training covering all essential aspects of the role

Important Details

• Work conditions: Exposure to various weather conditions when delivering products or performing outdoor tasks; varying temperatures in the store, from coolers to hot ovens (36°F in the cooler to 90°F+ in the kitchen); physical work in cramped spaces and handling hot equipment; noise and food odors may be present; potential hazards include sharp tools, hot surfaces, and moving equipment
• Physical requirements: Most tasks require standing for extended periods; delivery staff may walk short distances between the store and customer locations; lifting bulk product deliveries, cases weighing up to 50 pounds, and heavy items like pizza sauce (30 pounds); carrying items such as pizza dough trays (12 pounds) and pizzas during delivery; occasional climbing of stairs or ladders for maintenance or sign changes; frequent reaching to stock ingredients or handle tasks in the kitchen; strong eye-hand coordination needed for tasks like shaping dough and assembling pizza boxes

About the Company

Domino's Pizza operates thousands of stores worldwide and is committed to recognizing and valuing the unique talents and contributions of all individuals, striving to create an inclusive environment where everyone can achieve their full potential.