About This Role
The General Clerk II (Mailroom) supports mailroom and administrative operations for Military Sealift Command (MSC) at Naval Station Norfolk. This role involves ensuring official government mail, packages, and supplies are received, processed, tracked, and delivered accurately and securely. It is an active, hands-on position that combines mailroom operations, administrative support, customer service, and scheduled deliveries, and involves operating company vehicles to transport mail and supplies between MSC facilities and the Fleet Post Office.
Responsibilities
- Receive, sort, process, track, distribute, and deliver incoming and outgoing official government mail, packages, and supplies
- Operate company vehicles to collect and deliver mail and supplies between MSC buildings and the Fleet Post Office at Naval Station Norfolk
- Safeguard sensitive and confidential correspondence, including personally identifiable information (PII), Registered Mail, Certified Mail, and security-controlled packages
- Maintain accurate mailroom records, delivery logs, mileage reports, mail counts, and other required documentation
- Perform clerical and administrative tasks that support daily mailroom operations
- Use computers, Microsoft Office applications, and office equipment to process information and maintain records
- Follow established government mail-handling procedures, technical instructions, safety requirements, and security protocols
- Identify and report mail discrepancies, delivery concerns, or operational issues to leadership
- Assist government personnel and other customers with mail-related questions and requests
- Safely load, unload, and transport mail, packages, and supplies using approved material-handling equipment
- Maintain a clean, organized, and secure work environment
Requirements
- High school diploma or GED
- Minimum of one (1) year of mail and/or logistics support experience
- Valid driver's license with an acceptable driving record
- Ability to obtain and maintain a Secret security clearance (Interim Secret clearance required before start date)
- Ability to provide self-transportation to Naval Station Norfolk due to installation security requirements
- Basic proficiency in Microsoft Office, including Word, Excel, Outlook, and Teams
- Working knowledge of general office procedures and compliance requirements
- Ability to safely operate company vehicles and comply with applicable traffic laws and military installation requirements
- Ability to follow written instructions, maintain accurate records, safeguard confidential information, and provide professional customer service
Nice to have:
- Previous mailroom or mail operations experience
- Experience with government, military, or compliance-based administrative processes
- Experience working in fast-paced office environments
- Familiarity with disability services
Benefits
- Health and Welfare benefit of $5.09, provided in accordance with the applicable government contract and benefit requirements
Important Details
- Schedule: Monday through Friday, 40 hours per week
- Available shifts: 6:30 AM - 3:00 PM Eastern, 7:00 AM - 3:30 PM Eastern, 7:30 AM - 4:00 PM Eastern
- Occasional schedule flexibility may be required
About the Company
VersAbility Resources is a national nonprofit organization based in Hampton, Virginia, dedicated to empowering people of all abilities to thrive. For more than 70 years, it has provided innovative employment, workforce development, residential, community living, and business services that promote independence, inclusion, and opportunity. Serving over 1,500 individuals and their families annually, VersAbility offers a comprehensive range of programs and services, including early childhood, residential, day support, workforce training, and diverse employment opportunities. VersAbility Resources participates in the AbilityOne Program, a federal initiative that creates employment opportunities for individuals with significant disabilities, with a minimum of 75% of direct labor hours on this contract performed by individuals with qualified disabilities.
