About the role
Job Summary:
We're keen to bring on a highly organized and proactive assistant to own our lead follow-up and daily administrative operations, and to help our business keep growing. In the role you'll follow up with leads and keep our pipeline moving, run scheduling and client bookings, hold our CRM current, and own a wide spread of administrative and operational tasks. We want someone tech-savvy and dependable who not only delivers reliably but also brings ideas and suggestions for sharpening how we work. If being trusted to own your work is where you do best, we'd love to hear from you.
Key Responsibilities:
- Follow up with leads and keep the sales pipeline moving
- Reply to routine client inquiries promptly and professionally
- Run schedules, appointments, and client bookings
- Refresh and hold the CRM accurate and current
- Arrange documents, files, and spreadsheets
- Help with staff scheduling and coordination
- Track and report on basic KPIs and performance metrics
- Take care of general administrative tasks that keep operations running
- Spot openings to sharpen systems and workflows, and share suggestions proactively
Mandatory Skills:
- Proven experience in an administrative, operations, or virtual assistant role
- Strong organizational skills and meticulous attention to detail
- Tech-savvy and quick to pick up new software tools and platforms
- Experience using CRM systems to run contacts and follow-ups
- Excellent written and verbal communication skills
- Dependable, precise, and able to work with little supervision
- Ability to own tasks and juggle priorities with minimal oversight
Preferred Skills:
- Experience with GoHighLevel (GHL) for CRM, automations, and pipelines
- Familiarity with Mindbody, Trainerize, or similar booking and membership platforms
- Experience with Zapier or other automation tools
- Proficiency with Google Workspace
- Comfortable using ChatGPT or other AI tools to work more efficiently
- Experience running Instagram or other social media accounts
- Grounding in a fitness, wellness, or service-based business
- A proactive, strategic mindset — someone who suggests improvements, not just execution
- Ability to juggle several projects and priorities at once
Why Join Us:
This is a strong opening to become a key player in a growing business where your organizational skills and ideas leave a real, visible mark. You'll have the trust and freedom to own your work, along with the chance to grow into greater responsibility over time. If you want a role where initiative is valued and rewarded, this is the place for you.
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