About This Role
This field-based role involves the service, maintenance, and repair of gaming machines and CRT terminals across pubs and clubs. It suits a technically minded individual who enjoys troubleshooting, working independently, and providing high-level customer service.
Responsibilities
- Service, maintain, and repair gaming machines and CRT terminals
- Diagnose and resolve hardware, electronic, and technical faults
- Complete scheduled preventative maintenance
- Attend breakdowns and service calls at customer venues
- Install and relocate gaming equipment when required
- Record service work and job details using the job management system
- Maintain good communication with venue staff and customers
- Manage parts and equipment required for daily service work
- Work independently while also supporting the wider service team
Requirements
- Technically minded with strong fault-finding skills
- Reliable, punctual, and well presented
- Comfortable working independently in the field
- Able to communicate professionally with customers
- Organised and capable of managing multiple service calls
- Willing to learn and develop technical knowledge
- Physically capable of carrying out the requirements of the role
- Current Australian driver’s licence
- Current NSW Gaming Machine Technician Licence, or the ability to obtain one
- National Police Check, or the ability to obtain one
- Full Australian working rights
Nice to have:
- Previous experience servicing gaming machines, CRT terminals, or similar electronic/electrical equipment
Benefits
- Full-time, stable employment
- Company vehicle provided with personal use included
- Training and ongoing support
- Variety of work across gaming machines, CRT terminals, and associated equipment
- Opportunity to develop skills as the business continues to grow
- Supportive small-team environment
About the Company
Club Gaming Services specialises in the service, maintenance, and repair of gaming machines, CRT terminals, and associated equipment.
