GA People Specialist: L&D

Key Responsibilities and Deliverables: Manage, coordinate and facilitate all regional programs

• Facilitate the L&D process for each program
• Identify learning needs per program
• Customise relevant learning material for the project from current course material, in conjunction with the Global People Development Team
• Facilitate training where required
• Facilitate regular contact sessions with learners to evaluate learning processes
• Feedback to all stakeholders with regards to learners process as per agreed deadlines
• Address / facilitate areas of concerns as identified during evaluation process
• Identify risks and escalate where appropriate
• Engage and manage relationship with L&D team to ensure there are adequate resources available and results can be delivered on time

Regional Training Needs Analysis

• Conduct assessments to identify skill gaps and training needs across different departments and levels within the organization
• Establish and maintain a training calendar for the year per respective region
• Maintain the Foundational Training Framework and building blocks needs

Assist in curriculum development and content creation

• Curriculum Development: Design comprehensive training programs aligned with organisational goals and individual development plans
• Content Creation: Develop training materials, including presentations, manuals, videos, and online courses, to support learning objectives

L&D Reporting and Insights

• Ensure the timely submission of regional L&D Reports and insights as required
• Participate and assist in preparing stakeholder specific reports based on client requirements
• Measure the effectiveness of training initiatives through feedback surveys, assessments, and performance metrics
• Analyse data to identify trends and areas for improvement
• Manage the organisation's LMS, including course mapping & enrollment, tracking progress, generating reports

Effective Project Management

• Manage, monitor and contribute to various project activities based on changing needs and requirements
• Participate and assist in preparations for meetings with internal and external stakeholders
• Proactively manage stakeholders updates and communication of key project achievements
• Effectively manage escalation of project tasks to internal stakeholders and/or external third party suppliers

Sound up to date knowledge of local and international best practice

• Research key trends globally and scan industry to discern trends and new thinking that has relevance to the business
• Look for ways to benchmark best practice and measure and monitor ROI
• Make recommendations for enhancing training strategies and methodologies
• Leverage on the best practices across the Smollan Group

Regional L&D audits

• Ensure training programs comply with regulatory requirements and industry standards, particularly in areas such as safety, diversity, and ethics
• Verify training material and ensure alignment with relevant regional needs
• Ensure alignment with regional legislative skills requirements where applicable e.g Health and Safety
• Conduct regional L&D audits as per set timelines

Effective teamwork and self-management

• Collaborate with functional or business heads, managers, and subject matter experts to ensure training programs meet the needs of both employees and the organization
• Proactively develop own skills and knowledge of relevant best practice and ensure appropriate skills and knowledge transfer
• Actively and consistently maintain high standards of professionalism in all aspects of person presentation and delivery
• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained including meeting all deadlines
• Ensure data integrity of all reports to client and management
• Demonstrate consistent application of internal procedures
• Plan and priorities, demonstrating ability to manage competing demands
• Demonstrate abilities to anticipate and manage change
• Demonstrate flexibility in balancing achievements of own objectives with abilities to understand and respond to organizational needs

1-2 years Proven experience in learning and development, preferably in a corporate/retail environment||Essential / Minimum|0-5 years|

A tertiary qualification or Diploma

Business acumen

Resilience & stress management

Facilitation Skills

Communication skills (verbal & written)

Analytical Skills

Proficiency in learning management systems and e-learning authoring tools

Teamwork and collaboration

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