This Release Manager role supports a major transformation program involving approximately 25 interdependent value chains. The Cluster Release Manager will coordinate and govern integrated software releases across multiple projects, ensuring effective execution of release planning, dependency and risk management, deployment coordination, release documentation, quality-gate adherence, and stakeholder communication. Operating in a complex, highly matrixed environment, the role acts as a central coordination point across various teams and stakeholders, requiring a hands-on, pragmatic individual capable of managing multiple release streams simultaneously while maintaining strong governance and delivery quality.
Responsibilities
Own the Release Management discipline for up to five projects in parallel, working closely with Release Coordinators and project teams
Develop and maintain integrated release plans aligned with project milestones, dependencies, risk profiles, and environment availability
Coordinate end-to-end release activities across multiple projects, teams, and suppliers while ensuring alignment with enterprise Change and Release Management principles
Lead regular release coordination meetings to monitor readiness, resolve blockers, manage dependencies, and track risks
Ensure appropriate end-to-end traceability across requirements, design, development, testing, defects, and deployment, using tools such as JIRA and Confluence
Identify, monitor, and coordinate cross-project dependencies and release-related risks
Oversee the staging and promotion of application code and configuration changes across environments in close collaboration with Environment Management
Monitor release health and quality through relevant KPIs, including deployment success rate, regression pass rate, defect leakage, and rollback frequency
Provide clear and timely reporting on release status, milestones, risks, dependencies, and issues to Release Management and program leadership
Support release-readiness assessments ahead of key test cycles and deployments
Facilitate lessons-learned activities and drive continuous improvement of Release Management processes
Support program-specific activities such as data refreshes and dress rehearsals, including activities outside standard working hours or at weekends when required
Requirements
Minimum 8 years of experience in IT project or program delivery, preferably within complex banking or financial-services organizations
Demonstrated experience in a Release Manager or comparable Release Management role within transformation programs
Strong banking-domain experience with a sound understanding of private banking products and processes
Good understanding of complex system landscapes typically found within wealth management or private banking
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Proven ability to manage releases across multiple concurrent projects and delivery streams
Practical experience managing integrated releases across SIT and UAT cycles within regulated environments
Experience working within large, complex application landscapes, ideally involving 500–1,000 applications across multiple booking centers
Ability to adapt Release Management processes and governance to the specific needs of a large transformation program
Strong understanding of the Software Development Life Cycle (SDLC) and delivery methodologies including Waterfall, Agile, SAFe, and hybrid delivery models
Good understanding of Release, Change, Test, Environment, and Deployment Management disciplines
Experience with Release Management and Application Lifecycle Management tools, particularly JIRA, with exposure to Confluence or equivalent platforms
Ability to understand technical dependencies, deployment sequencing, environment constraints, and release risks without necessarily being responsible for hands-on engineering
Strong pragmatic and solution-oriented mindset
Excellent stakeholder-management skills across senior management, business, program, and technical audiences
Ability to coordinate effectively across multiple projects, suppliers, and organizational boundaries
Strong diplomacy and interpersonal skills when managing competing priorities and dependencies within a matrix organization
Results-oriented, structured, and highly organized, with strong attention to detail
Strong analytical and problem-solving capabilities
Ability to work autonomously and remain effective under pressure and demanding delivery timelines
Excellent written and verbal communication skills in English
High level of commitment to program delivery, including willingness to support critical release activities outside normal business hours and at weekends when required
University degree in Computer Science, Information Systems, Business Administration, or a related discipline
Nice to have:
German or additional languages would be advantageous
Relevant certifications in ITIL, SAFe, Agile, Project Management, Change Management, or Release Management would be advantageous
Important Details
Experience: Minimum 12+ years
Contract: Permanent
Work format: Hybrid Remote (3 days onsite, 2 days remote)
Reporting Line: The Cluster Release Manager reports to the Programme Release Manager
