About the role
Veterinary Receptionist – Join Our Team!
South Side Flats Animal Hospital | Pittsburgh, PA Are you friendly, organized, and passionate about helping pets and the people who love them? South Side Flats Animal Hospital is looking for an enthusiastic Veterinary Receptionist to become the welcoming face of our practice! This is a full-time position that requires you to be available every other Saturday.
Our reception team plays an essential role in creating a positive experience for every client—from the first phone call to the moment they head home with their pet.
What You’ll Do:
- Greet clients and patients with warmth and professionalism
- Answer phones, schedule appointments, and manage client communications
- Check patients in and out and process payments
- Maintain accurate client and patient records
- Help coordinate prescription requests and follow-up care
- Communicate effectively with veterinarians and clinical team members
- Provide compassionate support during both routine and emotional visits
- Keep the reception area organized, welcoming, and running smoothly
- Monitor and manage the hospital’s email inbox, responding promptly and professionally and directing messages to the appropriate team member.
- Ensure patients are scheduled for their next recommended visit before leaving the hospital, supporting continuity of care.
What We’re Looking For:
- Previous experience as a Veterinary Receptionist
- Excellent communication and customer-service skills
- A friendly, compassionate, and professional approach
- Strong organization and attention to detail
- The ability to multitask and remain calm in a fast-paced environment
- Dependability and a team-focused attitude
- Previous veterinary or medical reception experience is preferred, but we are willing to train the right candidate
Why Join South Side Flats? You’ll become part of a dedicated team that values collaboration, excellent patient care, and meaningful relationships with our clients. If you enjoy staying busy, solving problems, and making a difference for pets and their families, we would love to meet you!
All Full Time Team Members are eligible for benefits, including:
- Competitive base pay plus revenue share bonus program!
- Best-in-class medical, vision, and dental insurance
- Short-term and long-term disability
- Life insurance
- 401k with match
- Paid time off
- Free continuing education
- Mental health support
- And more!
Apply today and help us make every visit a positive one—from the first hello to the final goodbye!
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