About the role
Greenway Kia Franklin is hiring a Full Time Receptionist with Clerical Duties!
The Receptionist sets the tone for our dealership by being the welcoming first impression for our guests. We are looking for a mature, consistently reliable, customer service focused receptionist. This position will also complete administrative duties as assigned such as filing, data entry, etc.
RESPONSIBILITIES:
- Greets all guests in a warm, sincere, and helpful manner
- Answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner.
- Is an outstanding listener and information source.
- Helps customers and visitors by interacting with them in a professional, courteous manner and contacting the correct personnel with exceptional customer service.
- Communicates with the sales team to direct the flow of customers
- Help the Accounting department with clerical duties
- Provides administrative assistance as needed
The ideal candidate has a high school diploma or GED and previous experience in a position of similar responsibility (front desk, administrative assistant, high volume reception, etc.).
Candidates must have:
- a pleasant and courteous outgoing personality
- strong administrative and organizational skills
- strong phone and computer skills
QUALIFICATIONS:
- High school diploma or GED required
- Excellent interpersonal skills to interact professionally with customers, vendors, and staff
- Previous customer service or related experience required
- Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
- Excellent telephone skills
- Helpful attitude and friendly demeanor
- Highly professional and dependable
- Strong computer and internet skills, including Microsoft Office suite
- Neat, clean, and professional appearance
- Outgoing personality and willing to work with the public on a daily basis
- Prompt, reliable, and responsible
BENEFITS:
- Competitive Pay
- Employee Purchase and Service Discounts
- Paid Vacation
- Full benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
- 401(k) Retirement Savings Plan
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