About the role
Award-Winning Bob Loquercio Auto Group is looking for a qualified, motivated, and self-sufficient individual to join their team! If you are a self-starting professional ready to take your career to the next level, we have the opportunity you've been looking for.
Benefits:
- Medical Plan
- Dental Plan
- Vision Plan
- 401(k) Savings Plan
- Basic Life Insurance
- Accident & Critical Illness Insurance
- Discounts on Products and Services
- Flexible Schedules
- Work Life Balance
Responsibilities:
- Deposit checks by scanning them into our banking system
- Stock vehicles into the system
- Scanning paperwork
- Answering phones
- Accepting payments
- During downtime, assist with filing/ additional misc. projects
Qualifications:
- Calculate the customer’s bill using the dealership’s computer system
- Receive cash, checks, and credit card payments from customers and record the amount received on the repair order and/or counter ticket
- Make change accurately and issue receipts to customers
- Answer phones and direct consumers to the proper department, and follow up in a timely manner
- Handle customer complaints diplomatically and refer complaining customers to the appropriate individual for resolution
- Operate the switchboard telephone system
- Communicate with callers in a professional, friendly, and efficient manner, striving to minimize the amount of time customers spend on hold
- Assist the managers with various clerical duties as needed
- Be friendly, professional, courteous, and efficient when working with all customers and employees
- Familiarize yourself with department structures & internal procedures for assisting customers efficiently
- Bilingual in Spanish, preferred.
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