Fulfillment Technician

About This Role

This role involves processing orders and assisting with the preparation and distribution of prescription medication using a fulfillment system. The technician follows standard operating procedures and company policies.

Responsibilities

• Develop and maintain proficiency in all medication dispensing areas and workstations
• Assist with department training and new hire support
• Prepare bulk medication for loading into automated dispensing system
• Perform manual packing duties including packing and shipping, completing orders, verifying accuracy based on conformance to quality standards/specifications, and preparing packages for mail
• Affix labels to the appropriate containers
• Conduct cycle counts and put away
• Resolve order delay reporting as well as upgrade, expedite and cancel orders
• Stock non-pharmaceutical products
• Obtain active technician license or certification within the first 90 days and maintain an active technician license or certification

Requirements

• High school diploma from an accredited school or equivalent GED
• Current Pharmacy Technician license/registration without restrictions in good standing with State Board of Pharmacy if required in the State in which the position is located
• Fluent in reading, writing, and speaking English
• Basic knowledge of and skills using MS Windows, MS Office Suite and/or other similar operating/software programs
• Experience providing customer service to internal and external customers, including meeting quality standards for services and evaluation of customer satisfaction
• Good verbal and written communication and interpersonal skills with the ability to communication in a diplomatic and confidential manner
• Ability to lift up to 50 lbs. (pounds) in a repetitive motion, with or without accommodations

Nice to have:

• At least 1 year of work experience in healthcare, specialty pharmacy, fulfillment and/or call center setting
• PTCB Certification

Benefits

• Benefits are available.

About the Company

Walgreens, founded in 1901, serves nearly 9 million customers and patients daily across approximately 8,500 stores throughout the U.S. and Puerto Rico. With approximately 220,000 team members, including nearly 90,000 healthcare service providers, Walgreens is committed to being the first choice for pharmacy, retail and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.