Fulfillment Center Supervisor

About This Role

This role involves overseeing shift management in a first-mile fulfillment center, middle-mile sortation center, or final-mile delivery station. The Operations Specialist drives the pulse of operations on the ground, playing a key role in ensuring customer orders are delivered at every step of the chain. It is a varied and challenging position where every day brings new tasks.

Responsibilities

• Create and cultivate a safe working environment by identifying safety opportunities across your work area
• Manage and train Associates to help deliver the best service for customers
• Ensure that customer orders are fulfilled in line with quality and safety guidelines
• Continuously provide critical shift-related information to frontline management and operators
• Adjust labor allocation throughout your shifts to meet and exceed plans and forecasts
• Engage with support functions and/or other departments to address common issues or needs in key areas of performance, such as process area readiness, 5S, safety, and training
• Help to solve logistics and supply chain challenges through data analysis, innovation, and process optimization

Requirements

• 1+ years of Microsoft Office (Word, Excel, and Outlook) experience
• High school diploma or equivalent
• Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Ability to lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and frequently push, pull, squat, bend, and reach

Nice to have:

• Ability to work 40 hours/week, and overtime as required

About the Company

Souq.com for E-Commerce LLC is expanding its team within Amazon Operations.