Fulfillment Center Operations Associate

About This Role

Working in a fulfillment center, the Operations Associate supports daily warehouse operations by handling incoming and outgoing goods, managing inventory, and maintaining a safe and organized workspace. This role is ideal for a detail-oriented individual who can perform physical tasks and work effectively both independently and as part of a team.

Responsibilities

• Receive, unload, and inspect incoming deliveries
• Check goods against delivery notes and report damages or discrepancies
• Pick, pack, and prepare orders for dispatch in an organized and accurate manner
• Label, store, and organize inventory correctly
• Operate warehouse equipment such as pallet jacks or forklifts (if certified)
• Maintain accurate inventory records and assist with stock counts
• Keep the warehouse clean, safe, and well-organized
• Follow company procedures and health & safety regulations
• Assist with general warehouse duties as required
• Prepare shipments for carriers (UPS, FedEx, DHL, etc.)
• Assist with returns and exchanges processing

Requirements

• Previous warehouse or logistics experience preferred but not required
• Ability to perform physical tasks, including lifting (typically up to 40–50 lbs) and standing for long periods
• Basic numeracy and record-keeping skills
• Attention to detail and accuracy
• Ability to work independently and as part of a team
• Good time management and organizational skills
• Willingness to follow instructions and safety guidelines
• Active driver's license and willingness to drive company vehicles
• High school diploma or equivalent (preferred)

Nice to have:

• Forklift license or willingness to obtain one
• Experience with Shopify, inventory systems, or shipping software

Important Details

• Employment: Seasonal (May-August) and/or (October-January)
• Schedule: May involve shift work, including weekends or evenings
• Working Conditions: Warehouse environment with physical activity

About the Company

This role reports to the Warehouse and Inventory Manager.