Fulfillment Center Associate

About This Role

This role is responsible for handling incoming and outgoing mail and coordinating customer and member mailings. It involves supporting daily mailroom activities such as scanning, printing, shipping, and distributing mail, and performing other assigned duties.

Responsibilities

• Receive, sort, process, and distribute incoming mail, packages, and shipments
• Scan claims, incoming mail, and other documents and route materials appropriately
• Complete scheduled mail runs and process outgoing mail and customer/member mailings
• Prepare outgoing shipments, including packaging materials and creating shipping labels

Requirements

• High school diploma or equivalent
• Minimum of 1 year of relevant work experience
• Previous mailroom, mailing operations, or print production experience
• Experience with Adobe applications and Microsoft Office, including Word and Excel
• Ability to lift and move items weighing more than 50 pounds
• Strong attention to detail, accuracy, and organizational skills
• Ability to operate or learn mailroom, scanning, shipping, and printing equipment
• Effective communication skills and ability to work independently and collaboratively
• All candidates must be legally authorized to work in the United States at the time of application

Benefits

• Generous total rewards package
• Competitive medical, dental, vision
• PTO
• Holidays
• Paid volunteer time off
• 401K contributions
• Caregiver services

Important Details

• Work format: This position is an Office role, which requires an employee to work onsite at our Madison, WI office 5 days per week

About the Company

Medica is a nonprofit health plan with more than a million members that serves communities in Minnesota, Nebraska, Wisconsin, Missouri, and beyond. They deliver personalized health care experiences and partner closely with providers to ensure members are genuinely cared for.