Fulfillment Associate - Distribution Center

About This Role

Working in the distribution center, the Fulfillment Associate helps products reach customers by supporting all areas of the center. This role is a common entry point into the Distribution Center Team and suits someone who is motivated and can work accurately and expertly.

Responsibilities

• Handle merchandise, including picking and putting away
• Receive products
• Price mark items
• Split and ship products
• Package specialized customer orders
• Handle cardboard and waste for team efficiency
• Prepare and assemble bicycles
• Move product accurately and expertly throughout the warehouse
• Operate power equipment such as pallet riders, after training and certification
• Work in multiple areas as assigned, supporting based on business volume and team performance
• Actively participate and collaborate with others on one's own team and across REI for the achievement of business goals
• Be flexible in viewpoints and positions to support the direction taken by others at REI
• Use business knowledge, creative thinking, and good judgment in problem solving
• Consolidate information from various sources, including feedback from others, to reach sound decisions
• Consider the ultimate impact of decisions and actions on internal and external customers
• Work smart by setting effective work goals, establishing priorities, and producing quality work
• Execute effectively by using resources efficiently, meeting deadlines, and keeping others informed of work plans and progress toward goals
• Clearly convey and accurately receive information by a variety of methods and in various situations
• Build rapport with all kinds of people inside and outside the organization
• Challenge the status quo, champion change, and influence others to change

Requirements

• Prior warehouse or relevant experience
• Familiarity working with computer systems and/or RF equipment
• Prior experience using power equipment to safely process freight throughout the facility (current and valid driver's license suffices)
• Ability to meet or exceed attendance requirements, providing reliable and predictable attendance
• Ability to work safely, minding personal and team safety in daily operations
• Basic math skills
• Ability to work in multiple areas as trained on a daily or weekly basis
• Ability to frequently lift and shift boxes weighing an average of 20 to 30 pounds with a maximum of 65 pounds throughout a full shift of work
• Able to work in a standing or walking environment for 8-10 hour shifts