About the role
Job Ref: 4C1670
Branch: Holiday Inn London Camden Lock
Location: Holiday Inn London Camden Lock
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Shift pattern: 5 x 8h shifts per week
Hours per week: 40
Posted date: 17/08/2026
Closing date: 16/09/2026
An exciting opportunity has opened up at Holiday Inn London – Camden Lock as we prepare to become voco London Camden Lock!
Calling all Receptionists / Front Desk Agents / Switchboard Operators and Hospitality Assitants. We are a cosy hotel based in the heart of Camden Town. The hotel is small enough for you to get noticed, yet big enough to gain great experience.
As a Front Office Team Member you will be responsible for wowing guests with a smooth-running check-in and check-outs, answering to any queries, processing all payment types, coordinating with other departments, such as Housekeeping, FB and Maintenance.
What we offer:
- Accommodation staff rates across 4 continents in over 6,000 hotels!
- Friends and family discounts
- £500 reward referral scheme
- Wellness and mental health programme
- Full-time position on permanent basis - flexible scheduling
- Great staff parties
- Cycle to work scheme
- Free meals on duty
- Employee of the month recognition and reward
- The hotel is part of well recognised IHG group - this will look good on your CV!
What we expect from you in return:
- to be flexible and adaptable to different working conditions and hours. Your hours of work may include working mornings, afternoons evenings, weekends and Public Holidays.
- Strong work ethic, punctuality
- Love for hotels and hospitality
- Customer service experience
- Previous Front Office experience and knowledge of OPERA PMS is an advantage
Holiday Inn® London - Camden Lock hotel is in the heart of Camden, close to its buzzing bars, restaurants and markets. Camden Tube Station is four minutes' walk from the hotel, meaning it's within easy reach of West End entertainment and attractions. Euston, King's Cross and St Pancras International Train Stations are all a short Tube or bus ride away.
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