About the role
SUMMARY
Job Title: Front Office Assistants (Male)
Location: Kochi (Kerala)
Industry: Hospitality / Hotel
Job Summary:
We are hiring Front Office Assistants for a reputed hotel in Kochi, Kerala. The ideal candidate should have experience in hotel front office operations, excellent communication skills, and a customer-focused approach to ensure a pleasant guest experience.
Key Responsibilities:
- Welcome guests and manage check-in/check-out procedures.
- Handle room reservations, guest registrations, and billing activities.
- Respond to guest inquiries via phone, email, and in person.
- Coordinate with housekeeping and other departments to ensure smooth guest service.
- Maintain accurate guest records and front office documentation.
- Ensure a professional and friendly guest experience always.
Salary: INR 20,000 22,000 per month
Requirements
- Candidates must be from Kerala.
- Minimum 6 months of experience in a Front Office role within the hospitality industry.
- Experience in a 3-star hotel is preferred.
- Good communication skills in English.
- Only male candidates are eligible to apply
- Knowledge of Malayalam and/or Hindi is an added advantage.
- Basic computer knowledge and familiarity with Hotel PMS software.
- Willingness to work in rotational shifts, weekends, and public holidays.
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