Front End/Receiving Lead Clerk

Receive and verify grocery vendor deliveries efficiently and accurately. Perform other functions in Produce, Point-of-Sale, and Receiving that contribute to the store’s financial best interests. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

• Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment.
• Provide friendly and efficient customer service by demonstrating sincerity, patience, and respect in all customer interactions and by thanking customers for their business.
• Greet customers in a genuine and friendly manner throughout the store; assist and escort them to products, perform price checks, load and unload heavy items, and help them to retrieve out of reach items.
• Effectively communicate with customers and respond to questions and requests in a timely manner.
• Operate equipment (e.g., pallet jack, box cutter, forklift, mop, broom) according to company guidelines.
• Assume responsibility for receiving area security and operating hours; control vendor traffic through Receiving.
• Monitor and report abnormal vendor actions and unauthorized customers or sales representatives in Receiving.
• Receive merchandise and verify deliveries for quality, count, and condition against invoices.
• Log irregularities, discrepancies, shortages, and damaged shipments and process credits; document vendor resolutions, post invoices, and properly store documents.
• Communicate problems that may affect the integrity of the store or vendor.
• Deliver product to applicable storage or workload areas; properly handle all products to reduce waste and manage damaged or spoiled product per policy; rotate perishable merchandise; remove out-of-code merchandise from active storage areas for appropriate credit, return to vendor, or for disposal.
• Maintain general housekeeping and sanitation standards; keep all areas clean, clear, and swept or mopped.
• Assist in responding to emergencies or potential safety hazards.
• Check and maintain equipment for proper performance; advise the store director of problems.
• Be knowledgeable of the nature and duties of every department position.
• Notify store director of situations adversely affecting operating performance or requiring disciplinary action.
• Comply with and reinforce all food safety, sanitation, and safety regulations, guidelines, procedures, and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management; adhere to all local, state, and federal laws and company guidelines and policies.
• Physical demands include, but are not limited to, regularly sitting, standing, using hands to handle, finger, or feel objects, tools, or controls; frequently walking, talking, hearing, reaching with hands and arms, using close vision and adjusting focus, visual acuity, exposure to plants, moderate amounts of dust or chemical fumes, and varying temperatures; occasionally climbing ladders, crouching, kneeling, and lifting objects up to 100 lbs.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum

• Effective interpersonal, communication, and customer service skills
• Ability to work in a fast-paced environment; team player
• Sound judgment and decision-making skills
• Ability to read and interpret documents; basic math skills

Desired

• High school education or GED